Hire Top Front Desk Agent

Sonia M. Jones

Healthcare professional with over 6 years of military medical experience, including 3+ years specializing as a Physical Therapy Technician in both inpatient and outpatient rehabilitation settings. Served as a Work Center Supervisor supporting physical therapy operations across a major military medical center and nine branch clinics. Trusted to manage multi-site coverage, oversee daily clinic operations, and balance high patient volumes with administrative responsibilities. Experienced in patient care support, clinic workflow coordination, Genesis documentation, and interdisciplinary collaboration under the supervision of licensed physical therapists.

ANN SMETS-COLES

A Hospitality natural with overall skills in team leadership focused on achieving high quality product, on-time deliveries, profitability goals and happy guests. A proven expert offering specialties in guest relations, operations management and developing plans and procedures, which resulted in successful relations with 3rd party agencies worldwide. A “problem solver” by nature with the ability to see the “big- picture”. A resourceful Travel Professional passionate about providing dream experiences in International travel. Strong research background and love of all things travel. Extensive career in tourism working with clients pursuing unique vacation adventures. Additional education as a certified Integrative Wellbeing Coach, with a mission is to Integrate the passion for the Hospitality & Travel Industry with the Wellness sector. A great lover of the outdoors, nature and finding a good balance in life.

CHARMAINE M VAZQUEZ NCMA

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Karen Sarza

Hardworking and detail-oriented healthcare professional with expertise in front desk operations, billing, and insurance processing. A fast learner with a strong commitment to providing exceptional customer service and ensuring a seamless patient experience. Passionate about expanding knowledge in the healthcare industry to enhance efficiency and patient care. Highly skilled in managing front desk operations with a knack for providing top-notch customer service. Possess strong leadership abilities along with well-honed skills in communication, multitasking, and problem-solving. Developed effective strategies that significantly improved workflow efficiency and guest satisfaction at previous workplaces. Demonstrated ability to lead teams effectively, offering guidance and support to staff members while maintaining high standards of professionalism.

Amber Clark

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Kristi Salvo

Diversely experienced technician of over 20 years in careers of active participation in service to people. Eager to contribute to team success through continuous learning, service to this community, and with a drive for integrity.

DEMETRIOUS RIVERA

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

PAM MOOERS

Dynamic professional with extensive experience as an Executive Assistant at Strategic Innovation Consulting. Demonstrated expertise in meeting coordination and expense tracking, leading to improved operational efficiency. Skilled in managing complex schedules and building strong client relationships, ensuring high-quality service delivery.