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Associate DirectorManager - Retail SMBSMB SpecialistDistrict Manager
VerizonT-Mobile, KCI Wireless
The University of Texas Rio Grande Valley
Austin, TX

I specialize in scaling mid-market revenue by blending high-level sales strategy with advanced business analytics. My background is anchored by an MBA in Business Analytics (3.77 GPA), where I developed technical proficiency in Python, R-Studio, and Salesforce to drive predictive modeling and sales forecasting. In the field, I translate these data-driven insights into market dominance. As an Associate Director, I leveraged this expertise to lead my team to a #1 Market ranking in 2025, achieving 182.5% of our New Business target. My leadership philosophy, refined through the ASPIRE Leader Development Program, centers on "Talent Architecture"—the strategic process of hiring top talent and developing current team members from "B" players to "A" performers to exceed complex organizational goals. I don't just track metrics; I build the teams and processes that shatter them.

TOP SKILLS

Project managementStrategic leadershipAnalytical thinkingCoaching and mentoringRelationship building
Retail Sales AssociateCaregiver
Dollar Tree StoresPARADYSE HOME CARE
T. I. AHMADIYYA SENIOR HIGH SCHOOL
Spring Valley, NY

Dedicated professional with strong customer service skills, ensuring client satisfaction and well-being. Reliable in maintaining organization and attention to detail in fast-paced environments.

TOP SKILLS

Customer serviceCash handlingVisual merchandisingProduct knowledgeSales techniques
Front Desk Agent/Night Auditor/Sales AssociateTax Accountant/Supervisor
Comfort Inn/Shell/MobilAvnet/Baker Industries/Associated Transport
Rice High School
Clermont, FL

Dynamic professional with extensive experience at Comfort Inn, excelling in customer service and guest relations. Proven ability to resolve issues swiftly, enhancing guest satisfaction and loyalty. Skilled in tax compliance and financial analysis, leveraging strong problem-solving abilities to streamline processes and ensure accuracy. Bilingual in Spanish and English, fostering effective communication. Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.

TOP SKILLS

Customer serviceCredit and cash paymentsFront desk managementPos systemsRegistration
Associate Sales ManagerStore ManagerStore Manager Trainee
Dollar TreeDuane Reade
Boys And Girls High School
Queens, New York

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

TOP SKILLS

Efficient retail store managementEffective budgeting and cost controlExcellent shrink and loss preventionOutstanding customer serviceEffectual inventory management
Retail Sales Associate CashierPharmacy Technician IIPharmacy Technician
TJMAXXState Of NevadaCVS Pharmacy
Grand Canyon High School
Las Vegas, NV

Driven Pharmacy Technician with 24 years of experience and success in working within fast-paced hospital and retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Punctual and honest with solid background in pharmacy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

TOP SKILLS

Drug inventory managementWorkflow optimizationProcessing paymentsSupporting pharmacy operationsResolving customer issues
Warehouse AssociateProduction Worker
Colgate-PalmoliveJohn Deere
Penn Foster Career School
Rogersville, TN

Proactive Warehouse Associate recognized for 15 years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 50 pounds at once. Skilled at working efficiently, correctly and quickly.

TOP SKILLS

Stocking and replenishingWarehouse logisticsProduct signage and labelingEnvironmentally controlled storageProduct verification
Sales AssociateOwnerSales AssociateBusiness OwnerOwner/Partner/SalespersonSales Manager
Grand Junction Subaru - Sonic AutomotiveBestin Homes Real Estate Services, LLC. /Stellar Realty LLCGrand Junction SubaruSelf-employeed Red Hot BBQ & ThingsHomes For AmericaR.O.C Properties
Mesa State CollegeFruita Monument High SchoolLincoln Community College
Fort Myers, FL

Top-performing sales associate with a strong track record in customer satisfaction and sales growth. Demonstrated expertise in product knowledge and team collaboration to enhance operational efficiency.

TOP SKILLS

Customer serviceTeamwork and collaborationTime managementProblem-solving skillsBusiness analysis
Associate Director of SalesManaging Partner - SLED SalesMajor Account Manager - Healthcare/Non-ProfitBusiness Account Manager - GovernmentSenior Telesales Representative
Verizon Wireless
Centenary UniversityHofstra University
Montclair, NJ

Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Ready to bring 13 years of experience to new role at Verizon Wireless.

TOP SKILLS

Accomplished in relationship sellingProven sales track recordHandling escalationsSelf-sufficientAdept at closing sales
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