zoom and slack Search ResultsPragatheeswari S Customer-focused professional with nearly four years of experience in customer service, technical support, and administrative assistance. Adept at ma... View More
Top Skills Customer Relationship Management (CRM) Systems: Zendesk Scheduling & Calendar Management: Google Calendar, Outlook Communication: Phone, Email, Chat, Video Conferencing (Zoom, Slack) Administrative Support: Record Keeping, Call Routing Troubleshooting: Technical Support, Issue Resolution, Escalation Handling Show More
Octavio L. Zapatero I am a seasoned Multi-Discipline Quantity Surveyor with over 29 years of extensive local and international experience in the Engineering and Construct... View More
Top Skills Remote SkillsVirtual collaboration (Microsoft Teams, Zoom, Slack). Remote project management and coordination. Digital documentation and reporting. Cloud-based data sharing and storage (Google Workspace, SharePoint). Online progress tracking and monitoring using project management tools. Show More
Daniel Valenzuela Hernandez Computer Technician/Network Engineer with good team leading experience, excellent skills of leadership and negotiation with customers and co-workers. ... View More
Top Skills Technical: VMWare, Active Directory, Database Management, Lan troubleshooting, Network & Electrical Installation, Oracle Database Access Support and provisioning, Cisco AnyConnect Set up and support, Atlassian suite administration, Zoom administration, Slack administration, Google workspace admin, Okta implementation, maintenance, administration and decommission, VDI admin and deployment, JAMF administration, Intune administration, LDAP admin, Azure groups, Voice Core Engineering (Nortel, Ericsson, Cisco, Routers, Media Gateways), Cisco ASA, Symantec EP, McAfee, EPO, Mainframe AS400. Software: Service Now, RSA, Remedy, Excel, MS Office, Tanium, Splunk, Jira, Google Workspace, Airwatch, 0365 (Microsoft 365), Zoom, Slack, Intune, Azure, Jamf, OKTA , VM ware, scripting on python in progress. Operating Systems: IOS, MAC OS, LINUX, Windows 10/11 , Android. Methodologies: Application support, Application access control and active directory management, Security Management, Knowledge Transfer, Remote Support, Trouble Shooting, Incident management and reporting, Access control management and policies actions, Performance audit on service now, Project scheduling, Team lead on voice core engineering team, Device procurement, User onboarding and offboarding, Automation creation. Soft Skills: Multitasking, Fast Learner, Teamwork, Analysis and Problem Solving, Excellent Planning, Organization and Coordination, Leadership, Negotiation, Adaptability, Customer service. Certifications ITIL Foundations course | 2022 Google Cloud IT hero | 2024 Compucom Certification | 2011-05 to 2011-06 Show More
Elizabeth Tavares Customer Service & Healthcare Administration Specialist | 5+ Years in Client Support | Remote-Ready & Team-Oriented
Healthcare administration professi... View More
Top Skills • Remote Customer Service & Client Relations • Healthcare Administration & Compliance • Patient Support & Advocacy • Conflict Resolution & Problem-Solving • Team Training & Leadership Show More
Delores P. Murph Motivated and resourceful Customer Support Specialist with 5+ years of experience in high-volume environments including finance, retail, and hospitali... View More
Top Skills Remote Communication (Zoom, Slack, Email Support) Customer Relationship Management (CRM, Zendesk, proprietary tools) Payment Plan Negotiation & Collections Performance & Team Leadership Time Management & Prioritization Show More
Daniel Valenzuela Hernandez Computer Technician/Network Engineer with good team leading experience, excellent skills of leadership and negotiation with customers and co-workers. ... View More
Top Skills Technical: VMWare, Active Directory, Database Management, Lan troubleshooting, Network & Electrical Installation, Oracle Database Access Support and provisioning, Cisco AnyConnect Set up and support, Atlassian suite administration, Zoom administration, Slack administration, Google workspace admin, Okta implementation, maintenance, administration and decommission, VDI admin and deployment, JAMF administration, Intune administration, LDAP admin, Azure groups, Voice Core Engineering (Nortel, Ericsson, Cisco, Routers, Media Gateways), Cisco ASA, Symantec EP, McAfee, EPO, Mainframe AS400. Software: Service Now, RSA, Remedy, Excel, MS Office, Tanium, Splunk, Jira, Google Workspace, Airwatch, 0365 (Microsoft 365), Zoom, Slack, Intune, Azure, Jamf, OKTA , VM ware, scripting on python in progress. JIRA Admin: *Created projects Jira*Created automations in JQL*Admin licenses for users and integrations with other software (e.g. Salesforce)*Created service desk projects and on/offboarded users to jira*Manage and creation of confluence documentation and spaces*Troubleshooting of project automations, assignments and integrations. *Maintenance of platform after acquisition. Operating Systems: IOS, MAC OS, LINUX, Windows 10/11 , Android. Certifications ITIL Foundations course | 2022 Google Cloud IT hero | 2024 Compucom Certification | 2011-05 to 2011-06 Show More
Christa Evans Motivated professional seeking a remote customer service role to apply my communication, empathy, and organizational skills in creating excellent cust... View More
Top Skills Customer Support & Service Conflict Resolution & Problem-Solving Clear & Empathetic Communication Active Listening Data Entry & Recordkeeping Show More
Tamaya McBee Dynamic and people-focused business professional with a passion for helping customers, earning trust, and building long-term relationships. Known for ... View More
Top Skills Customer Relationship Management (CRM) Business communication Leadership development Conflict Management Time management Show More
ANDREW WEST Senior IT leader with 28 years of experience delivering enterprise strategies in UC, Contact Center, AV, Mobility, Networking, Automation and IT opera... View More
Top Skills LEADERSHIP & STRATEGY: Organizational Design; Team Brand; Cross-Functional Collaboration; Infrastructure Modernization Strategy; Process Development & Standardization; Budget Forecasting & Resource Planning; Executive Presentations & Stakeholder Engagement; Culture Building & Accountability TECHNICAL EXPERTISE: Unified Communications (Cisco UC, Nortel, Avaya); Contact Center Solutions (PCCE, UCCE, Alvaria/Noble, IVR Design); Audio/Visual Infrastructure (Room Standardization, Digital Signage, Zoom, Webex, Remote Meeting Experience); Automation (IOT, Home Assistant, Google Home, SmartThings, Aqara, Govee); Networking Fundamentals (Layers 1–7); Endpoint Management (SCCM, JAMF); Mobility Solutions (WiFi Calling, DECT, Cellular, DAS) TOOLS & SYSTEMS: Cisco (CUCM, Unity, CUBE, Expressway, Prime); Collaboration Platforms (Zoom, Slack, Parsec, Webex, Microsoft Teams); Management Tools (ServiceNow, Workday, Jira, Confluence, Crystal Reports); Telephony Systems (PBX, PSTN, TDM, VOIP, Call Recording) OPERATIONS & SUPPORT: Contact Center Operations (Inbound/Outbound, Pacing, EWFM); Documentation Systems & Inventory Control; Incident Response & Troubleshooting (Wireshark, Splunk, TranslatorX); Carrier/Vendor Management; End-User Support Strategies; System Integration & Optimization Show More
Nicholas S. Kerlin Results-oriented Consultant with over 10 years of experience in Account Management and Full-Cycle Sales, specializing in driving growth across SMB, Mi... View More
Top Skills Account Management Experience includes: Revenue Retention, Account Expansion, Customer Relationship Building, Product Adoption, Multi-Threading Partnerships, Mutual Success Plans, Executive Business Reviews, Business Value Realization Reports, Training Programs, Effective Forecasting, Contract Negotiations, Renewal Paperwork Processing, Account Planning in Partnership with Commercial Counterparts, Onboarding, Migration, Compliance, Deliverability, and Knowledge-Base/Academy Engagement. Sales Experience Includes: Full Sales-Cycle Sales for B2B & B2C customers ranging in sizes of SMB/MM/Enterprise, Outbound Prospecting, Inbound Qualification, Opportunity Forecasting, Time Management, Account Prioritization, Sandler Sales Methodology, Install-Base Expansion, Consultative Sales, RFI/RFP Analysis. Technical Expertise Includes: Revenue AI, Predictive ABM, Generative AI, Sales Intelligence, Display Advertising, Social Advertising, 3rd Party Intent, Web De-Anonymization, Web Personalization, Conversational Sales and Marketing, Salesforce, HubSpot, Drift, Marketo, Dynamics, ActiveCampaign, Tableau, Okta, Microsoft 365, Google Suite, Email marketing, sales and marketing automation, SEO, CMS, Social Media, Landing Pages, Customer Service chatbots and tickets, database management and segmentation, Zoom video, Calendly, Gong, Google Apps, Zapier, Piesync, Zendesk, Zoom, Slack, Guru, Confluence, JIRA, Office 365, ZoomInfo, Datanyze, BuiltWith, and WhatRuns Professional Development: 6sense ABM/Sales/CE/Admin certified, Sandler Sales certified, John Barrows Sales certified, HubSpot Inbound/Marketing/Sales/Service/CMS certified, Drift Sales/Marketing certified, Senior Mentorship, New-hire training, Competitive Intelligence, Customer Study Hall Training, Tradeshow Booth Attending Show More
