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Adaptable laborer with experience in construction and package handling. Strong in safety procedures, inventory tracking, and moving materials with care. Ready to support crews with dependable, efficient work on active job sites.

Registered nurse with over 14 years of acute care experience in medical oncology and cardiac step-down nursing. Proven expertise in managing complex medical conditions and educating patients and families. Recognized for strong clinical judgment and reliability in high-pressure hospital settings. Committed to delivering high-quality, patient-centered care.

Postdoctoral scientist in Dr. Onohara’s laboratory at Nationwide Children’s Hospital and clinically trained cardiovascular surgeon with over ten years of experience in valvular heart disease and heart failure. My research focuses on translational cardiovascular device development for advanced ischemic heart failure and functional mitral regurgitation, with particular emphasis on minimally invasive ventricular reshaping therapy. I have hands-on experience in large-animal cardiovascular surgery, chronic swine models of ischemic cardiomyopathy, transapical device implantation, echocardiographic assessment, invasive pressure-volume loop analysis, and tissue-level evaluation of myocardial remodeling. Since joining Dr. Onohara’s laboratory in 2024, I have dedicated my work to developing and evaluating a left ventricular reshaping device in a six-month post-infarction swine model of advanced heart failure. My long-term goal is to become an independent physician-scientist, integrating clinical cardiovascular surgery with translational research to develop less invasive and more effective therapies for valvular disease and heart failure.

Dynamic professional with a proven track record at Charter Communications, excelling in customer experience management and emotional intelligence. Adept at leveraging digital strategy to enhance brand presence and streamline operations. Recognized for improving appointment efficiency and fostering customer loyalty through empathetic communication and critical problem-solving skills.

Dynamic Microsoft Dynamics CRM Developer with proven expertise at Prudential Financial, specializing in C# programming and workflow automation. Successfully led a CRM migration project, enhancing system performance and user adoption. Adept at collaborating with cross-functional teams to deliver scalable solutions that drive business efficiency and improve client engagement.\

 Trusted Network Security Engineer with 7years protecting companies against bad actors who disrupt business operations. Serves as primary safeguard against external threats. Educates colleagues on best practices and network safety protocols. Protects networked assets through both preventive and reactionary measures. 

Achieved the highest CSAT Score among anyone on the Customer Success team at Edlio/SchoolInfoApp of 98%, over a 2-year period, managing 3500 tickets and 25k individual users. Possesses a deep understanding of multiple CRM systems in 7+ Years of Customer Success Management and Support. Slashed our customer Churn at Forbes AAC by over 15% by negotiating pricing and fees while ensuring the continuation and enhancements of services.

Owns the Customer experience and guides clients through the onboarding process of various services while driving conversations between multiple departments including Sales and Marketing. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

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