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Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise... View More
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Finance professional with strong background in accounting and financial management. Known for accuracy in financial reporting and ability to streamlin... View More
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Project and Operations professional with 4+ years of experience in program delivery, stakeholder management, reporting, governance, and process improv... View More
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Certifications
- Google Data Analytics Professional Certificate (In Progress)
- Microsoft Power BI Data Analyst (PL-300) (In Progress)
- SQL for Data Analysis (In Progress)
Motivated professional ready to drive organizational growth within a collaborative team. Demonstrates strong work ethic and effective communication sk... View More
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Dynamic Project Manager with a proven track record at Tata Consultancy Services, specializing in cloud architecture and microservices migration. Achie... View More
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Certifications
- Data Science and Machine Learning, IIIT Bengaluru
- Scrum Master Certified, designated as an SMC
- Azure Administrator Associate, Microsoft certified
Senior Client Success and Onboarding professional with 8+ years of experience supporting enterprise hospitality partners across SaaS platforms, OTAs, ... View More
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Certifications
- Hospitality and Tourism Management certificate from Florida Atlantic University
Seasoned professional with a focus on enhancing customer experiences and driving satisfaction. Known for creating innovative strategies and leading cr... View More
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Certifications
- Service Hub Software Certified, HubSpot Academy, 2024, Service Level Agreement (SLA) Tracking, John Maxwell's Leadership Masterclass, Personalized Customer Communication, Create efficient ticketing systems, Team Performance Tracking, Customer Data Management
- Certified Customer Service Professional (CCSP), Asean Online Education AOE, 2021, Creates interactive dashboards with panels representing metrics over time., Supports various types of charts, graphs, and alerts like; GRAFANA., User Authentication: Integrates with various authentication providers (LDAP, Google Auth, etc.), Performance Monitoring: Track key metrics like response times, ticket volumes, and resolution rates., Customer Satisfaction Visualization: Create dashboards for NPS scores or other satisfaction metrics over time.
- Customer Experience Management Master Class, UDEMY, 2022, CX Strategy Development: Learn how to create and implement effective customer experience strategies that align with business goals., Customer-Centric Culture: Techniques for fostering a culture within an organization that prioritizes customer needs and satisfaction., Measuring CX Success: Tools and metrics for assessing the effectiveness of CX initiatives, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES)., Technology in CX: Exploring the role of technology, such as CRM systems and data analytics, in enhancing customer experience.
Dynamic and results driven business development and sales representative with experience in identifying growth opportunities, building strategic partn... View More
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Results-driven marketing professional with three years of experience in digital solutions, market research, and strategic marketing. Expertise in cust... View More
