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Customer Service leader with extensive experience specializing in managing, coaching, & developing large onsite & remote teams. Strong concentration i... View More
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Skilled in Call Center Quality Analysis, offering a solid understanding of quality control standards within the customer service field. Demonstrated a... View More
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Experienced administrative professional with expertise in process development, team leadership, and project management. Proficient in utilizing AI too... View More
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Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of t... View More
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Certified Salesforce Administrator with over 5 years of hands-on experience in configuring, optimizing, and automating Salesforce environments across ... View More
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Certifications
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Platform App Builder
Experienced Operations Excellence Senior Leader committed to values, customer-centricity, reliability, and achieving results. Proven track record in c... View More
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Customer Experience Operations Leader with 4+ years in BPO/ITES, skilled in CX delivery, escalation management, process improvement, and AI-driven ana... View More
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Certifications
- Gifting Project Lead & Training Facilitator – Groupon (2024)
- SaltedCX Module Creator – AI Workflow & Insight Building
- Certified Groupon Facilitator Training Programme
Versatile Operations professional successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized... View More