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GRACIELA THOMPSON

Senior WFM & Analytics leader with 15+ years building and running workforce operations across large-scale, omni-channel contact center environments su... View More

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Patricia Sanders

Patricia Sanders

Dynamic professional with a proven track record at Charter Communications, excelling in customer experience management and emotional intelligence. Ade... View More

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Wynter Palmer

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven ski... View More

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Kelley Phillips

Kelley Phillips

Data-driven Training and Performance Leader with over 8 years of experience designing scalable training programs, operational systems, and high-perfor... View More

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Jonathan Iovino

Customer Support professional with 10+ years of experience in technical troubleshooting, customer experience, and support leadership. Skilled in resol... View More

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Sumaya Hussein: Customer Success Manager

Sumaya Hussein: Customer Success Manager

Personable and dedicated Customer Success Manager with expertise resolving issues within set time limits to maximize customer satisfaction. Excels at ... View More

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Greer Davis

Dedicated and results-driven dynamic Account Manager with a proven track record of forging strong partnerships, nurturing key accounts, and optimizing... View More

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Certifications

  • Elected to participate and receive "Insight Partners Level Up" program certificate for high-performing individuals
  • Issuer: The Forem
  • Issued: November 2024

Christopher Criner

Dynamic and results-driven Director of Operations with over 25 years of expertise in streamlining processes and reducing costs through detailed analys... View More

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Certifications

  • Payment Card Industry (PCI) Compliance – ITM Marketing
  • Microsoft Certified Technology Specialist (MCTS) – CED Solutions

Jessie Smith

Experienced healthcare support specialist with a background in digital health, benefits navigation, and high-volume remote support. Skilled in resolvi... View More

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Yalonda Price

Dynamic customer service professional with extensive experience at Home Depot, excelling in conflict resolution and cash handling. Known for deliverin... View More

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