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Accomplished Customer Support Team Lead at DaySmart Software, leveraging expertise in Zendesk and client relationship building to enhance service effi... View More
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Results-driven Analyst with a robust background in configuration management and system optimization, demonstrating a proven track record in data analy... View More
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Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging org... View More
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Results-driven IT professional with six years of experience in troubleshooting, problem-solving, and delivering exceptional technical support. Recogni... View More
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Self-motivated and passionate IT technical support professional with excellent communication skills. Adept at integrating analytical prowess, superb c... View More
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Certifications
- CompTIA Security+
WHY ME? Knowledgeable and dedicated customer service professional with extensive experience in the SaaS industry. Solid team player with an outgoing, ... View More
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Accomplished CX Specialist offering diverse expertise in emerging restaurant technology products, problem-solving, enhancing customer satisfaction, an... View More
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Experienced knowledge management and localization specialist with deep expertise in AI-powered customer support solutions. Proven track record managin... View More
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Certifications
- Certified AI CX Specialist - Decagon
Dedicated IT Support and Technical Support professional with over 5 years of experience delivering Tier 1 support in dynamic, SLA-driven environments.... View More
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Certifications
- Google Cybersecurity Professional Certificate
- Medical Billing and Coding Fundamentals
- AI for Beginners/ HP LIFE
Interdisciplinary research and innovation professional with 8+ years of experience in systems analysis, stakeholder research, and technology-enabled p... View More
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Certifications
- SALESFORCE: Salesforce Admin Certification, Salesforce Platform App Builder Certification, Salesforce Service Cloud Certification
- SCRUM ALLIANCE: Certified Scrum Master (CSM)
- SHECODES: Intro to Coding (HTML/CSS/Javascript)

