zendesk and salesforce proficiency Search Results
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Aiyana James
Results-oriented leader and analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operatio... View More
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Brandon Hollingshead
Empathetic, systems-minded builder with 10+ years spanning frontend development and Tier II support, translating support insights into better internal... View More
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KAMISHA DOE
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills.... View More
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Brandon Brown
Developed and maintained IT systems for 16 years, leveraging 32 years of computer experience. Assisted in troubleshooting and resolving technical issu... View More
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Certifications
- Driver's License
Gregory Ferris
Physically capable and mechanically inclined professional with hands-on experience in warehouse operations, forklift handling, and construction/carpen... View More
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RUPESH GOKUL SUTAR
As a Customer Support Representative with a strong background in application and product support, I've mastered tools like Zendesk, Mix Panel and Reto... View More
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Certifications
- Zendesk Support for Agents, http://verify.skilljar.com/c/omivf84dz3vj Technical Support Fundamentals Google, Coursera Google https://www.coursera.org/account/accomplishments/records/7M6ZNAWMHERF Microsoft Dynamics 365 (CRM, NAV, AX) Intro Training, Udemy EF SET English Certificate 59/100 (B2 Upper Intermediate), https://cert.efset.org/rC7SYa
Angela Tardy
Exceeded key performance indicators (KPIs) such as customer satisfaction (CSAT), first contact resolution (FCR), and average handling time (AHT) by pr... View More
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LaKisha Howard
Engaged in collaborative efforts to support operational efficiency within criminal justice or call center settings. Professional with strong backgroun... View More
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Certifications
- Driver's License
KALILAH ROBERTS
Proactive and results-driven customer service professional with 3+ years of experience delivering high-quality support across phone, chat, and email p... View More
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Tanisha Tyagi
Dynamic Customer Success Manager with a proven track record at PeopleStrong, enhancing client satisfaction and driving a $500k revenue increase throug... View More
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Certifications
- Certified Customer Success Manager (CCSM) by SuccessCOACHING
- Certified Customer Success Specialist by CustomerSuccessU USA
- Microsoft Power BI Data Analyst by Cousera/Microsoft