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Pasha D Crowell

Dynamic and results-driven customer experience professional with expertise in consumer insights, customer experience strategy, and consulting. Skilled... View More

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Charles Woods

Over 10 years of experience in solution-oriented customer support across multiple channels, including phone, email, and chat. Demonstrated expertise i... View More

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Shaquila King

Customer-centric professional with 11+ years of experience in client service, risk analysis, and conflict resolution, adept at fostering trust throug... View More

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Anna del Canto

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding o... View More

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Diamond Ward

Diamond Ward

Experienced Remote Customer Service Professional with 11 years of proven success supporting clients across fast-paced, high-volume environments. Skill... View More

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Certifications

  • Remote Customer Support Fundamentals – Coursera
  • Time Management for Remote Employees – LinkedIn Learning
  • Zendesk Agent Certification – Udemy
Ebenezer Chijioke

Ebenezer Chijioke

A highly skilled technical support professional with 6 years of experience providing exceptional customer service and technical support. Proficient in... View More

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Jennifer Julien

Experienced with resolving customer inquiries efficiently and effectively. Utilizes strong communication skills to ensure customer satisfaction. Track... View More

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Certifications

  • Google IT Support Professional Certificate
  • CompTIA A+ (In Progress)
Rajkumar Ramapandian

Rajkumar Ramapandian

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomp... View More

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Maria venessa madrona

Maria venessa madrona

Seasoned IT professional with over 15 years of experience specializing in Helpdesk, Service Desk, and Call Center operations. ITIL-certified expert in... View More

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Certifications

  • First Aid Certification
JULIA M. POULSEN

JULIA M. POULSEN

OPERATIONS\TECHNICAL SUPPORT QUALIFICATIONS PROFILE Highly organized and goal-driven professional, with extensive experience in business and technical... View More

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Certifications

  • Microsoft Certified Technology Specialist (Windows 7) â-ª2011 Microsoft Certified IT Professional (Windows 7) â-ª 2011 Microsoft Certified Professionalâ-ª 2005 Apple Apple OS X Certifiedâ-ª 2004 STI Knowledge Base Certified Help Desk Analyst â-ª 2004 TRAINING STI Knowledge Certification Programs – Help Desk Professional â-ª TECHNICAL ACUMEN