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Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.


Knowledgeable Customer Service Representative and Retail Associate with proven background in delivering exceptional customer service in retail environment. Successfully supported store operations through effective inventory management and sales techniques. Demonstrated strong interpersonal skills and reliability in dynamic retail settings.

Knowledgeable young professional transitioning into sales and account-based roles, bringing hands-on experience in direct sales, client communication, and high-responsibility field environments. Proven ability to build rapport quickly, manage accounts, and perform under pressure in fast-paced, performance-driven settings. Known for strong communication, leadership, and accountability, with a track record of adapting quickly, learning new systems, and delivering results without a traditional degree.

I have been in the retail environment for 18 1/2 years. What seemed to be "just" a job turned into a career and I have enjoyed the journey. The retail environment has been a catalyst in the growth of developing excellent communication skills. It is a privilege of mine to help others problem solve while raising location standards with service, in-stock of goods, and cleanliness.

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Kevin Ames

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