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Dynamic Team Lead with extensive experience at Capgemini, specializing in VoIP and SIP troubleshooting. Proven track record in enhancing call quality ... View More
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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities ... View More
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Results driven IT professional with 13+ years of experience in diverse support roles, from ,leadership roles to technical helpdesk support roles. I br... View More
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Certifications
- September 2016 HDI Knowledge Centered Support (KCS) Vienna, VA
- Certified
- November 2015 HDI Desktop Support Technician Vienna, VA
