ucce Search Results
Filters
Experienced Technology Leader with 18 years in Information Technology, focusing on Contact Center Technology and Telco VAS. Specializes in leadership,... View More
Top Skills
Certifications
- CCIE Collaboration #46750
- ITIL V3 Foundation
- Cisco Certified Design Expert (CCDE)
Dynamic Voice/Network Engineer with extensive experience in Cisco VoIP configuration and Call Center support. Demonstrated ability to deliver high-qua... View More
Top Skills
Certifications
- Cisco Certified Network Associate (CCNA)
- Security Plus Certification
- Global Knowledge Certified ATM Engineer
10+ years of extensive experience in Contact Center Service Delivery and IT operations, I have gained proficiency in various platforms including Ge... View More
Top Skills
Certifications
- Genesys Cloud CX Professional Certification
Accomplished Senior Professional II at Capgemini with a proven track record in enhancing customer experiences for premium accounts like Salesforce. Ex... View More
Top Skills
Certifications
- CCIE - Collaboration, 02/26
Dynamic professional with over 7+ years of experience in VoIP Design, Implementation, custom IVR Development, and Support within the Cisco Collaborati... View More
Top Skills
Certifications
- CCNA (Cisco Certified Network Associate)
- Cisco Webex Calling Intermediate Administration
With over 12 years of experience in designing and managing contact center, unified communications, and AI-driven customer engagement solutions. Expert... View More
Top Skills
Certifications
- ITIL Foundation Certified
- CCNA Certified (Cisco ID: CSCO12593111)
- SIP School Certified
Dynamic Senior Client Services and Customer Experience leader with over 20 years of expertise in driving enterprise-scale transformations in customer ... View More
Top Skills
Certifications
- PMP
- ITIL Foundation
- CCNP RS
Network Voice Engineer with 6 years of expertise in VOIP configuration, troubleshooting, implementation, and testing. Proficient in Webex Calling, Uni... View More
Top Skills
Certifications
- AZ-104 Microsoft Azure Administrator
- AWS Cloud Practitioner
Experienced in designing and optimizing Contact Center and Collaboration solutions, specializing in seamless integration and deployment. Expertise in ... View More
Top Skills
Certifications
- CCIE in Collaboration, 53985, 09/16
- Certified PMP, 08/17
- Amazon Solution Architect, 04/18
6+ years of extensive experience in Contact Center Service Delivery and IT operations, I have gained proficiency in various platforms including Genesy... View More