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Customer experience and operations leader with 15+ years of experience, including 7+ years in leadership and 5+ years in the gaming industry. Proven t... View More
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Certifications
- NJ, Indiana, Colorado, West Virginia Gaming Licenses (Active)
- LinkedIn Learning Certifications (Excel, Marketing Analytics, Customer Service, Personal Branding)
Dedicated and hardworking professional with immense pride in work and unwavering focus on detail. Quick learner of new computer programs and adaptable... View More
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Strategic and people-focused leader with over a decade of progressive experience driving customer success, partner operations, and team development. R... View More
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Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and effic... View More
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Certifications
- Social Marketing, Hootsuite Academy, 16261276
- Hootsuite Platform, Hootsuite Academy, 147713109
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Committed to delivering outstanding service and contributing to the success of the team and the organization. Hardworking employee with customer servi... View More
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Experienced Scheduling Coordinator with a strong ability to plan and coordinate schedules efficiently. Proficient in building schedules in a timely ma... View More
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High-level Operations and Support Specialist with 12 years of experience in customer experience, technical troubleshooting, and team training. Proven ... View More
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High-level Operations and Support Specialist with 12 years of experience in customer care, technical troubleshooting, and professional training. Prove... View More
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Certifications
- Trainer of the Quarter: Q1 2018, Q3 2018.
- Trainer of the Month: 4x Recipient (2016–2017).
- Certifications: Technical Support, Chat/Email Support, Billing, and Retention.
Driven Quality Assurance Analyst with a proven track record at Hotel Engine, enhancing QA processes and team capabilities. Excelled in mentoring, leve... View More