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Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Dedicated to leveraging existing expertise while actively pursuing continuous learning to comprehensively grasp the intricacies of effective leadership and success within the field. A versatile Repair Technician with proven abilities in executing routine upgrades, troubleshooting system failures, and proficiently repairing equipment. Excellent problem-solving and analytical skills enable the adept management of diverse tasks concurrently. Passionate about expanding knowledge and skills to ensure optimal performance in challenging and dynamic environments.

Results-driven Oracle Database Administrator with over 13 years of experience in database management, PL/SQL development, and data governance. Successfully migrated databases to Exadata servers, enhancing performance, security, and compliance with governance standards. Optimized backup efficiency through automated scripts and implemented governance-aligned policies for user access, roles, and data classification. Proficient in Oracle 10g/11g/12c/19c with expertise in installations, upgrades, and capacity planning across Linux and HP-UX platforms. Bringing a robust technical skill set, governance awareness, and a commitment to ensuring database reliability, security, and regulatory compliance.

SUMMARY

Experienced IT Systems Analyst with over 15 years of experience in enterprise architecture implementation and administration. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently rewarded for saved costs and successfully completed projects.

Senior Storage Engineer with 20+ years in IT and 10+ years specializing in enterprise NAS solutions. Expert in NetApp ONTAP, cloud storage (AWS FSxN, Azure NetApp Files), automation, and large-scale migrations. Proven track record of improving reliability, strengthening security posture, and reducing operational costs. Known for cross-team leadership, process optimization, and delivering high impact infrastructure solutions.

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