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Dedicated IT professional and experienced educator with years of combined experience in system administration and teaching computer science. Proven a... View More
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Experienced Level 1 & 2 Help Desk Analyst with 9 years of hands-on expertise in IT support and troubleshooting. Highly skilled in supporting and optim... View More
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Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communi... View More
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Certifications
- SCTE Level 5 Business and WiFi Commutations
Resourceful experienced engineer committed to performing assigned tasks while working in a fast-paced environment. Adept at identifying system perfor... View More
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Certifications
- CompTIA Security+ Certificate CompTIA A+ Certificate Azure Administrator Associate Certification CCNA Certification: Introduction to Networking Routing and Switching Essentials & Scaling Networks Connecting Networks
Dynamic Technical Support Specialist with extensive experience from Tigo Energy to Bank of America demonstrating exceptional problem solving and custo... View More
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Certifications
- ACE – Accredited Certify Configuration Engineer – Firewall Essentials: Configuration and Management
- Aspect Communications: Acd Release 6-8, Portal Contact Server, Egain Telecall (Predictive dialer), Installation and Maintenance, Generations System, eService Web Support, Application Bridge, Kana Response
- Telebit Corporation: Dialup Routing, Modem Configuration, Router Configuration
Experienced installation and repair technician with work history setting up, Installing data and expert at equipment configuration and troubleshooting... View More
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Proficient in various telecommunications technologies, adept at collaborating with cross-functional teams to deliver innovative solutions and improve ... View More
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Certifications
- Cisco Certified Service Technician Networking- skills and knowledge of entry-level networking concepts and topics. Foundational knowledge and skills needed to show how networks operate, including the devices, media, and protocols that enable network communications.
- TestOut Microsoft Basics - Basic knowledge and understanding of the Microsoft suite of software.
- TestOut PC Pro - a comprehensive training course that prepares you to master foundational PC hardware and software concepts and skills. how to install, configure, and troubleshoot PCs, mobile devices, and peripherals With hands-on simulations, real-world scenarios.
I am a seasoned and versatile Information Technology professional with over 17 years of experience supporting complex IT environments across desktop, ... View More
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Certifications
- Azure in progress
- A+
- Net+
Detail‑oriented Information Systems student with hands‑on experience in technical support, system troubleshooting, data management, and user assistanc... View More
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Certifications
- CompTIA+ & CompTIA: In ProgressNetwork+ at CompTIA: In Progress
A dependable and enthusiastic individual actively seeking an entry-level position in the field of Technology, equipped with robust organizational abil... View More
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Certifications
- AT&T 2024 Technology Academy, 07/01/24