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Personable and analytical with a thorough understanding of customer service principles and conflict resolution. Possess expertise in insurance policie... View More
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In role, Shift Supervisor, providing legendary customer service for every customer to ensure the best experience. By acting courageously, from focusin... View More
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Warm service and guest-driven professional with over eight years of experience in dynamic, customer-facing environments both emergent and non-emergen... View More
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Certifications
- 02/2024- Improved CarMax Account Service LevelAgreement adherence metrics from 43% to an above-standard 97%, resulting in a 54% increase in company process expectations. 06/2023- Voted Director of Culture and Recognition Committee for CarMax Auto Finance 01/2023- Elected as one of only five selected leaders to participate in the Mentor Matching program to collaborate with new onboarding associates. 2019, 2020, 2021- Exceeded targeted customer experience satisfaction results for Northeast Georgia Medical Center.
Dynamic leader with extensive experience at Sam's Club, excelling in legendary member service. Proven track record in team building and decision-makin... View More
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Motivated and customer-focused professional with 5+ years of progressive experience in customer service, sales support, cashier operations, and contac... View More
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Certifications
- Customer Service Excellence Certification, Coursera, 05/01/24
- Introduction to Digital Customer Service, Google Digital Garage, 05/01/24
Highly skilled supervisor with 20+ years experience in the casino industry with a talent for building guest relationship. Seeking a position that will... View More
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Certifications
- Train the Trainer
- Spotlight on Success
- Legendary Leadership
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant c... View More
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Detail-oriented professional known for enhancing operational efficiency and compliance. Experienced in managing customer relationships and implementin... View More
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Certifications
- Real Estate Sales Associate
Driven and disciplined student-athlete at the Colorado School of Mines, balancing a demanding engineering curriculum with collegiate football. Highly ... View More
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Dynamic Assistant Store Manager with a proven track record at Tractor Supply Company, driving operational efficiency and enhancing employee engagement... View More