kpi & sla management Search Results

Customer support professional with 8+ years of experience in high-volume phone, chat, and email environments. Skilled in Zendesk, Salesforce, and CRM ... View More

Accomplished professional with expertise in customer service and complaint resolution, adept at providing face-to-face, phone, email, and social media... View More

Operations Supervisor with 8+ years of experience in high-volume, performance-driven environments. Skilled in monitoring workforce metrics, adjusting ... View More

Client Success, Project Management, and Service Program Manager with 15+ years of experience leading global client services, strategic account governa... View More

Senior Operations Manager with 28+ years of experience leading large-scale Facility Management (FM) operations across mega and multi-site projects. Pr... View More

Customer Service and Client Success Team Leader with 14+ years’ experience leading high-volume, client-facing service delivery and onboarding teams ac... View More

Operations Director with extensive experience in scaling field service management operations and driving revenue growth. Over ten years of expertise ... View More

Proven leader in strategic operations and team development, I enhanced service delivery and customer success at Cendyn India Private Limited. Skilled ... View More

Customer Service Team Leader and Operations Specialist with 2+ years of experience in high-volume contact centre environments at Concentrix. Proven ex... View More

Results-driven and detail-oriented Data Specialist with over 15 years of cross-functional experience in data management, adept at navigating complex c... View More