kpi & sla management Search Results
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Brittany Little
Operations Supervisor with 8+ years of experience in high-volume, performance-driven environments. Skilled in monitoring workforce metrics, adjusting ... View More
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Krishna Chaitanya Mudadla
Customer Service Team Leader and Operations Specialist with 2+ years of experience in high-volume contact centre environments at Concentrix. Proven ex... View More
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Certifications
- Provisional Licence
Spiwe Rose
Client Success, Project Management, and Service Program Manager with 15+ years of experience leading global client services, strategic account governa... View More
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Certifications
- Information Technology Infrastructure Library (ITIL) V3 Foundation
- Project management Professional (PMP)
AMY MCANULTY
Experienced HR, Talent Acquisition, and Employability leader with over 10 years’ experience across the UK and UAE, specialising in workforce transform... View More
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Certifications
- Six Sigma: Lean Six Sigma Certified Master Black Belt
- Real Estate & Property Management Diploma
- Foundations of Artificial Intelligence: Building Intelligent Systems
Jason Grinnall
Operations Director with extensive experience in scaling field service management operations and driving revenue growth. Over ten years of expertise ... View More
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Farooq Basha Renumanu
Proven leader in strategic operations and team development, I enhanced service delivery and customer success at Cendyn India Private Limited. Skilled ... View More
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Certifications
- Project Management Professional
- Six Sigma Green Belt Certifcate
- Certified ScrumMaster
VIJESH VIJAYAN PANNIPULATH
Results driven Operations & Customer Experience Professional with 3+ years of experience across global enterprises including Nielsen, Accenture, and T... View More
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Certifications
- Google Data Analytics – Level 1 (Coursera)
- Power BI – Data Visualisation & Business Intelligence
- Diploma in Digital Marketing
HUMAYUN ZAIDI
SEASONED OPERATIONS EXECUTIVE – Telecom Domain “15+ Years of verified success” Operations|Global account management|Retail operations|Sales & marketin... View More
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Monica Jackson
Results-driven and detail-oriented Data Specialist with over 15 years of cross-functional experience in data management, adept at navigating complex c... View More
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Monika Rak
Detail-oriented Customer Service Delivery and Operations Support professional with experience supporting UK-based stakeholders in regulated, data-driv... View More