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Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

More than 15+ years of highly motivated, solution-focused leadership skills within a fast-paced, intensely demanding, administrative, customer-focused, diversified environments. I possess a positive and respectful work attitude. I have a reputation for sound judgment and reliability and I am a highly effective problem solver.

Dynamic Accounting Operations Manager with a proven track record at Feazel, Inc., excelling in cash flow management and team leadership. Adept at developing internal controls and fostering vendor relationships, I drive process automation and compliance, ensuring timely financial reporting and achieving monthly goals. Strong communicator with a commitment to excellence.

Dynamic sales professional with extensive experience as a career agent and independent broker, adept at navigating diverse markets and connecting with clients from various backgrounds. Strong time management and organizational skills, combined with a solid foundation in administration and economics, facilitate the effective sale of a wide range of products. A competitive spirit and goal-driven mindset drive success in achieving sales targets, while a consultative approach ensures thorough understanding and addressing of client needs. Ability to clearly articulate product benefits and craft tailored solutions consistently demonstrates the capacity to build lasting relationships with clients.

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

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Heather Kimes

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Melissa Dranschak

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Alicia Aiken- Milbry

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Alaina Gallese

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