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Accomplished Human Resources Specialist and Medical Claims Analyst with a proven track record. Adept in medical billing & coding and exceptional in customer service. Expertise in claims processing and resolution, enhanced by meticulous attention to detail, led to a significant reduction in claim denials. Skilled in leveraging HIPAA compliance and data analysis to improve operational efficiency. Driven with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Professional Picking Associate skilled in efficient handling, sorting, and packaging of goods. Strong emphasis on teamwork, adaptability, and maintaining high productivity levels. Proven ability to meet deadlines, follow guidelines, and ensure quality control. Reliable and ready to contribute to operational success.

Ambitious professional bringing a robust background in the medical coding and quality auditing field. Currently held certifications from the AAPC include the Certified Professional Coder, Certified Professional Medical Coding Auditor, and Certified Professional Practice Manager. With over twenty years of healthcare experience and eight of those years in medical coding and revenue cycle management, I have a proven track record of success across a wide range of industries. I possess exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of medical coding and auditing, leadership, educator, and marketing strategies.

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MICHELLE PHILLIPS

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