knowledge management systems Search Results
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Customer experience leader with over 10 years of expertise in technical support, sales, and customer service across diverse industries including retai... View More
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Certifications
- Security Awareness Home Office - Strongest Link (Adaptive 2022), 01/26
- Cybersecurity - Work Securely From Home, 09/25
L&D Systems and Onboarding Specialist with over 10+ years of experience designing and managing scalable learning infrastructure for global organizatio... View More
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Certifications
- Instructional Design Essentials: Models of ID
- MoodleCloud: First Look
- NBI Brain Profiling - Licensed Practitioner
Senior ITSM Professional with over 14 years of experience in Agile and Lean coaching & empowering IT support teams in setting up of ITSM process & too... View More
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Experienced IT professional with 12 years of progressive experience spanning IT Service Desk Operations, Knowledge Management, and Service Desk SME Le... View More
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Dynamic Program Manager with extensive experience at PM DCO, specializing in Microsoft Power Platform and enterprise knowledge management. Proven trac... View More
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Certifications
- Project Management Professional (PMP), Project Management Institute, 03/01/26
- Project Management Certificate, Project Management Institute, 02/01/26
- DAWIA Program Management Level III, Defense Acquisition University, 07/01/21
Versatile professional with a strong background in end-user support and a proven ability to master new technologies quickly. Highly adaptable to chang... View More
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Certifications
- Knowledge Centered Service (KCS) Certified - Industry standard for technical support excellence
- Pinnacle Award for High Performance - Accenture (Top performer recognition)
Detail-oriented bilingual Legal Assistant and Administrative Manager with over 8 years of combined experience in legal operations, administrative supp... View More
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Results-driven Technology Analyst with over 8+ years of experience in Production support, Technical support, specializing in Incident Management, Prob... View More
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Certifications
- Incident Management and Change Management
- Cloud Contact Center Overview
- Introduction to Cloud Computing
Accomplished professional with extensive expertise in customer relationship management, call centre operations, and quality assurance. Proficient in C... View More
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Results-driven Technical Program Manager with 20+ years of experience in systems development, technical leadership, and project implementation. Proven... View More
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Certifications
- Design, Technology and Innovation, IIT Bombay, Jul-Sep 2023, 81%
- Business Analytics for Management Decision, IIT Kharagpur, Jan-Apr 2024, 69%
- Foundation of Digital Business, IIM Bangalore, Jul-Dec 2023, 72%