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Chad James Jr.
Senior service desk analyst with over 15 years of experience in IT support and cybersecurity at Carey Olsen, a leading offshore law firm. Specializing... View More
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Certifications
- IBM Certified Associate Administrator - Security QRadar SIEM V7.2.8
- Fortinet Network Security Expert Level 3: Certified Associate
- Cyber Risk Management
Allen Bullock
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing effi... View More
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Grzegorz Juszak
Technical Account Manager with experience supporting and implementing enterprise B2B solutions across EMEA. Specialized in customer onboarding and imp... View More
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RAHUL BABU A H
Customer Support and Technical Support Specialist with over 5 years of experience delivering empathetic and efficient service across healthcare, SaaS,... View More
Top Skills
Certifications
- Zendesk Customer Service Professional Certificate
- Certified Customer Service Specialist (CSS) – Pro5.ai
Raquel Villamor
Dynamic Technical Support Representative with a proven track record at Concentrix, excelling in technical troubleshooting and customer inquiry resolut... View More
Top Skills
Certifications
- Concentrix Over all GSR TOP GAME-CHANGER -33% TECHNICAL SOLUTION EXPERIENCE -June 2025
- Top NPS Champ Game Changer - August 2025
- One of the top 5 Seller - October 2025
Kamila Sobeczko
Developed strong problem-solving and communication skills in high-pressure, fast-paced IT environment. Excel in managing complex situations, coordinat... View More
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Rachel Ayieko
Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve custo... View More
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Promise Akpowowo
Dedicated and empathetic Customer Service Professional with 5+ years of remote experience delivering high-quality support across email, chat, and phon... View More
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Adam Iven
Experienced with technical support and issue resolution in dynamic IT environments. Utilizes problem-solving abilities to enhance system performance a... View More
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HARDIK JINDAL
IT Service Support professional with proven track record in resolving technical issues and enhancing operational efficiency. Known for reliable tea... View More
Top Skills
Certifications
- Baseline Clearance granted by The Australian Government Security Vetting Agency Employment Suitability Clearance by The Department of Home Affairs Currently in the process of obtaining NV1 Security Clearance.



