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Professionnel bilingue (FR / EN) cumulant 5 ans d'expérience en assurance-qualité, support technique et formation IA / ML. Spécialisé dans les test... View More
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Results-driven IT Service Delivery and Operations Leader with over 13 years of experience managing end-to-end IT Infrastructure and Service Management... View More
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Certifications
- MCP (Microsoft Certified Professional), 8634307
- ITIL V3 Foundation in IT Service Management, 5166681.20322198
- ITIL V4 Foundation in IT Service Management, GR671343570DM
Results-driven Major Incident & Problem Management professional with 4+ years of experience supporting 24×7 production environments. Strong expertise ... View More
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Certifications
- AWS Certified Cloud Practitioner (CLF-C02)
Dynamic IT Service Lead and Project Manager with over 15 years of experience in IT service delivery and project management for global enterprises. Exp... View More
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Certifications
- ITIL Certified
- AZ-104: Microsoft Azure Administrator
- AZ-900: Microsoft Azure Fundamentals
Dynamic IT Service Management professional with extensive experience at Silicon Valley Bank( First Citizen India) , specializing in Major Incident Man... View More
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Certifications
- ITIL V3 Foundation
- ITIL V4 certified
ITIL v4 Certified IT Service Management (ITSM) professional with 6+ years of experience in Incident, Major Incident, Change, and Knowledge Management ... View More
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Certifications
- ServiceNow Certified System Administrator (CSA)
- Microsoft Power BI Certification
- ITIL v4 Foundation Certified
Dynamic Major Incident Manager with a proven track record at Cognizant Technologies Solutions, excelling in crisis management and problem resolution. ... View More
Top Skills
Certifications
- ITIL V3
Dynamic IT Service Management professional with extensive experience at Silicon Valley Bank( First Citizen India) , specializing in ITSM Landscape & I... View More
Top Skills
Certifications
- ITIL V3 Foundation
- ITIL V4 certified
Problem Manager with over 5 years of experience delivering ITIL-aligned Problem Management across high-availability enterprise environments. Strong ex... View More
Top Skills
Certifications
- ITIL Framework – Incident, Problem & Change Management
- Generative AI & Prompt Engineering
- Advanced Microsoft Excel
Dedicated IT professional with over 7 years of experience in L1 production support and team leadership. Skilled in managing large-scale application en... View More
Top Skills
Certifications
- ITIL Foundation
- Devops