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Motivated and organized self-starter with a wide range of experience in several fields. I am a recent magna cum laude graduate with foundational IT kn... View More
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Detail-oriented and results-driven IT professional with over 6 years of experience in technical support and helpdesk operations, and 4 years of experi... View More
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Accomplished professional with expertise in Quality Management Systems and a proven track record in problem-solving and CAPA investigations. Demonstra... View More
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Certifications
- - DSQR (Delegated Supplier Quality Representative) - May 2025
- - PR (Preliminary Review) - March 2023
- - Problem Solving and RCCA Analysis - July 2023
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement... View More
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Certifications
- HDI Customer Service Representative Certification (January 2019)
- MCP Certification (May 2009)
- Microsoft Certified Desktop Support Technician,2261 and 2262 Training Class and Certification
Customer-focused Premier Support Specialist with 12 years of progressive experience in BMC Discovery, Helix solutions, and enterprise IT Operations Ma... View More
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Certifications
- BMC Discovery Certified Professional, 98%
- ITIL Foundation Certified, 90%
- Toastmasters International Level 1
School nurse with 10 years of experience in educational settings and 13 years in Neonatal ICU. Experience training new RN and LPN staff, enhancing tea... View More
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- BLS Instructor
Dynamic professional with extensive experience in designing, implementing, and managing secure IT infrastructures. Proven track record in developing c... View More
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Certifications
- DOE Q Security clearance (Active)
- GSEC Certified
- Certified Mac Technician, Certified Support Professional, and Certified Associate – Mac Integration Experience (Apple)
Experienced professional with a strong background in SaaS training, Learning Management Systems (LMS) administration, and customer success management.... View More
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Certifications
- Knowledge-Centered Service (KCS) V6.0 Certified
Motivated professional with a strong work ethic and adaptability. Expertise in technical writing, including user guides and online help documentation,... View More
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I am seeking a role within a Technical Environment while also providing clients the solutions they need to succeed within their specific use cases. Wh... View More