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As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Dedicated Network Engineer with over three years of expertise in LAN/WAN infrastructure, Department of Defense network operations, and Oracle server administration. Holds an active Secret security clearance and has a proven track record in maintaining high-availability enterprise environments while optimizing performance. Skilled in configuring and managing Cisco and Juniper network hardware, ensuring adherence to security compliance standards set by DISA guidelines. Committed to delivering robust network solutions that enhance operational efficiency and security.

An experienced Data Center technician with a background in system administration and cloud technologies. Holds certifications including RHCSA, CompTIA A+, Network+, Security+, Microsoft Azure Fundamentals, and OSHA 10-hour training. Demonstrates a strong aptitude for troubleshooting, automation, and management of IT infrastructure. Recognized as a reliable team leader and collaborator, consistently mindful of safety compliance. Skilled in the installation of IT hardware, as well as patching, terminating, and organizing copper and fiber optic cables to improve cable management and system reliability, pursuing a technician position at CBRE/Direct Line to apply technical expertise and contribute to organizational objectives.

Senior-level expert with over 20 years of experience delivering on-site network management and support services across diverse industries. Provides supplemental and total management support for IT systems, including establishing and maintaining networks and supporting compute services. Strong aptitude for identifying new technologies and solutions to support client needs.

I have 7 plus years of networking experience with mainly Aruba, Cisco, Extreme, Juniper, Ekahau products. I have primally worked on Aruba wireless products in past five years as a part of professional services group at Integration Partners and Convergeone.

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