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Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced professional recruiter with a proven track record in talent acquisition and candidate relationship management. Known for adaptability, exceptional communication skills, and strong problem-solving abilities. Excels in utilizing recruitment software and tools to drive impactful results and achieve hiring objectives.

 Dynamic Talent Manager offering 20-year progressive career across diverse industries. Proven history of designing and implementing recruitment, training and conflict-resolution initiatives in the corporate, agency, executive search and RPO spaces. Insightful and creative with strengths in partnering with cross-functional business executives to strategize talent acquisition solutions. Known for identifying improvement opportunities and spearheading recruiting initiatives leading to successful hiring results. 

Seasoned Corporate Recruiting Partner with a proven track record, excelling in talent acquisition and strategic planning. Adept at leveraging LinkedIn Recruiter and fostering cross-functional relationships, I've significantly enhanced diversity hiring, achieving a notable 63-day average time to fill for senior roles. My expertise in benchmarking and relationship building drives organizational success.

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LAUREN PEGUES

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Kim Triplett

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Brooke Wallace SHRM-CP

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