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As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

An experienced Human Resources professional with over 9 + years experience in HR and Talent Acquisitions. In addition to my Human Resources experience i also have a diverse background within management, including direct report in the manufacturing , healthcare, and gaming industry. Combined efforts from a dedicated individual who has successfully completed college at Kent State University and a passion for overall talent. Ready to leverage training and experience to take on new professional challenges.

I am a certified HR professional with experience building people-first cultures through the lens of strategic partnership and technical automation. I specialize in translating complex business needs into scalable HR systems—having led implementations across Workday, ADP, and BambooHR that improved reporting accuracy by 40%.
My approach is 'Gettysburg Address' concise: I cut through the noise of traditional hiring systems to focus on workplace integrity, data-driven decision-making, and the 'Paper Ceiling' paradox. Whether auditing 200+ employee records or designing AI-driven talent workflows, I ensure that technology serves the human experience, not the other way around.

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Darius Roberts

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Courtney Arena-Burhenne

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