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Solomon Ayoade

Resourceful IT Help Desk Technician offering 9 years of experience providing expert-level support to users within various demographics. Polished in cu... View More

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Certifications

  • Microsoft Certified Professional
  • Microsoft Certified Solutions Associate
  • Microsoft Certified Solutions Expert

Derek Lachowski

Results‑driven Service Desk and Operations Leader with 25+ years of experience directing enterprise IT support and contact center teams. Known for reb... View More

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Morfaw Stephen

Accomplished Microsoft IAM Engineer with a proven track record in active directory and EntraID, enhancing security and user experience through the imp... View More

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Certifications

  • CompTia Security+
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Security Engineer Associate

Kathy McDaniel

Self-directed Database Administrator with extensive background supporting infrastructure and applications. Primary focus on Oracle Database Enterprise... View More

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Kyonna Cousin

Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project managemen... View More

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Certifications

  • Infrastructure Library (ITIL) v3 Foundation Certification - AXELOS.

Jacqueline E. Sherman

Hands-on technical professional experienced in all phases of IT operations - support, implementation, training, sales, and managing all phases of inno... View More

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Hadiatoulaye Bah

CompTIA A+ certified bilingual IT Support professional with hands-on experience in server operations, hardware troubleshooting, networking, and system... View More

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Certifications

  • ServiceNow: ITSM Fundamentals on Demand
  • Google IT Support Professional
  • Customer Service Foundation

James Ludwig

Results-driven Senior Service Desk Analyst with over 15 years in technical support and incident management. Expertise in utilizing Service Now for eff... View More

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Mandy Noble

Senior Support Analyst with 20+ years of IT helpdesk, SaaS application support, and IT operations experience. Proven ability to manage high-volume tic... View More

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Certifications

  • ITIL Foundation Certification
  • Microsoft 365 Certified: Endpoint Administrator Associate (In Progress)