itil framework Search Results
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Eray Ayverdi
I make databases faster and more reliable. With 20+ years of FinTech experience, I specialize in database and query performance tuning, high availabil... View More
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Liana Rowlands
Experienced IT leader with a proven track record in guiding technical teams and enhancing IT operations. Skilled in communication and building partner... View More
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Shiva Krishna Goud
Dedicated, highly motivated professional and an experienced team player offering over 6+ years in banking domain, possessing excellent skills in deliv... View More
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Sovan Chakraborty
Customer Success Professional | SaaS Expertise | Client-Centric Problem Solver Results-driven Customer Success professional with 8 years of experience... View More
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Preeti Kumar
Accomplished Site Reliability Engineer with 10+ years of experience in IT Services Delivery, following ITIL and Agile frameworks. Solid background in ... View More
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Certifications
- ITIL Foundation V3
- EMC-ISM V3
- GCP-Associate Cloud Engineer (In-Progress)
Sumithradevi Vijayakumar
8 Years of Experience: In software design, development, business analysis, ITIL operations, customer service management, and product implementatio... View More
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KEERTHI GANDHAM
Highly skilled L2 Technical Support Specialist with over 3.9 years of experience in diagnosing and resolving complex IT challenges. Expertise in Activ... View More
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Dylan Mahadeo
IT professional with comprehensive experience in managing IT infrastructures and implementing strategic initiatives. Proven ability to enhance operati... View More
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Alan Reeder
Professional technical support specialist with strong capabilities in diagnosing and resolving complex software and hardware issues. Proven track rec... View More
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Certifications
- ITIL V4 Foundations (2025-03) CompTIA A+ (2023-03) IBM IT Fundamentals for Cybersecurity (2022-05) Google IT Support Professional Certificate (2021-11)
Kalarani Jackson
Service management professional with solid background in overseeing service desk functions and optimizing support processes. Valued for driving team c... View More
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Certifications
- Awards: 2001 to 2003 – Received Multiple Excellent Service Recommendations, 2010-5 years Long Service Award, 2012 - Abbott Excellence Awards (Gold Award) Level 2, 2013 - Abbott Excellence Awards (Gold Award) Level 1
- Other Certifications / Courses:
- Knowledge Management Foundations: KCS Principles Certification (2015)


