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Achieved timely resolutions in daily collection operations across three healthcare facilities, resulting in enhanced account management.,Maintained co... View More
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Adept at claims evaluation and fostering client relationships, I significantly enhanced policyholder satisfaction at Pilot Catastrophe Services. My ex... View More
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Certifications
- Insurance Adjusting License- All lines
At Aetna, I spearheaded initiatives that enhanced claims processing efficiency and compliance, leveraging my expertise in claims analysis and exceptio... View More
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Results-driven professional with over 10 years of experience in the insurance sector. Expertise in claims management and collaboration with adjusters ... View More
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Certifications
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 7staff members.
- Documented and resolved Customer Escalations which led to Satisfactory Customer Surveys.
Seasoned Disability Insurance Specialist with excellent planning and problem solving abilities. Offering several years of experience and a willingness... View More
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Certifications
- STD/FMLA Training
- Claims Processing Training
Healthcare professional with extensive experience in managing reimbursement tasks and resolving billing discrepancies. Proven ability to streamline pr... View More
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Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintai... View More
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Qualified Claims Representative versed in investigating claims, verifying information and managing settlements. Friendly and upbeat team player with o... View More
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Certifications
- Certified Correctional Officer for the State of ILCertified Correctional Officer for the City of Rock IslandCertified in CPR/First Aid
Dynamic leader with a proven track record at UnitedHealthcare, adept in benefits analysis and fostering team collaboration. Excelled in enhancing serv... View More
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Certifications
- Microsoft Office Specialist (MOS) - Microsoft.
- First Aid Certification
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at worki... View More
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Certifications
- Missouri Associate Alcohol Drug Counselor I (MAADC I)
- Improving Cultural Competence - Diversity & Inclusion CEC Certificate
- Substitute Teaching Certification general studies