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Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic and results-oriented professional with a diverse background spanning customer service at Panera Bread, research and artistic support at Artpace San Antonio, and comprehensive garden care at Saint Mary's Hall. Excelled in cross-functional teamwork and oral communication, demonstrating a quick learning ability and a knack for problem-solving. Proven track record of enhancing operational efficiency and contributing to project success.

Proven track record in enhancing territory sales and client satisfaction at BFG Supply, leveraging exceptional relationship-building and organizational skills. Expert in vendor relations and customer service, willingness to learn, and excellent communication skills. Successfully managed multiple projects, demonstrating reliability and attention to detail.
Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Broad horticultural knowledge with over fifteen years experience. Experience includes forecasting, planning, purchasing, greenhouse production, design, knowledge of trees, shrubs, perennials and annuals. Knowledge and enthusiasm for plants and related items are key skills in selling and solving horticultural problems for customers.


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