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Manager expérimenté en opérations et relation client, spécialisé dans l'amélioration de l'expérience utilisateur, la performance des équipes et l'opti... View More
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Results-driven professional with over 3 years of experience in the iGaming industry at betPawa, progressing from Customer Support Agent to Lead Superv... View More
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Certifications
- Google Analytics Certification (In Progress).
- Digital Marketing Certification (In Progress).
- Six Sigma - Yellow Belt ( Completed).
Customer Operations Leader with 10+ years of progressive experience advancing from frontline management to leading large-scale, multi-site contact cen... View More
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Dynamic Team Lead with proven expertise in Amazon's fulfillment operations and a demonstrated track record of driving exceptional results. Transformed... View More
Top Skills
Certifications
- A1 - B1 Deutsch Certification From Goethe Institute From 2017 - 2019
- MS-Word,MS-Excel,Ms-Powerpoint,Outlook From Institute of Computer Study, Chinsurah,West Bengal
Dynamic Call Center Supervisor with a proven track record at Convergys, excelling in quality assurance and coaching. Enhanced team performance through... View More
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Accomplished professional with over a decade of experience in customer service management, financial systems leadership, and CNC laser operations. Exp... View More
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Dedicated Learner Success & Academic Support Professional with hands-on experience in supporting domestic and international learners through inbound/o... View More
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Customer Service Executive with 3+ years of experience in banking and financial services, specializing in customer support, complaint resolution, and ... View More
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Certifications
- IRDA Certified
- Tally ERP 9 with GST
Customer service professional with over 12 years in high-volume environments, excelling in communication, conflict resolution, and operational efficie... View More
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Certifications
- Digital Marketing Certification Texas A&M 01/07/2025
- PERSONAL LINES AGENT (2044) 6/5/2024
- ADJUSTER - ALL LINES (0620) 2/8/2022