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Dynamic and results-driven professional with 30 years of progressive experience in the financial service industry, expertise in strategic programme le... View More
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Accomplished Customer Support Team Lead at DaySmart Software, leveraging expertise in Zendesk and client relationship building to enhance service effi... View More
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Project Manager with over 13 years of experience in delivering IT-enabled systems, infrastructure, logistics, and operations programs across diverse s... View More
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Certifications
- Project Management Professional (PMP)
Scrum Master with 12 years of experience in consulting, focusing on Agile transformations that enhance team productivity and collaboration. Expertise ... View More
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Certifications
- • Certified Scrum Master• Certified Salesforce Agentforce Specialist• Certified Safe Practitioner• Certified Salesforce Health Care Accredited Professional• Certified Salesforce Administrator• Certified Salesforce Associate• Certified Agentic AI Champion (Stanford University)• ISTQB Foundation level
IT Coordinator with expertise in incident management and network security within enterprise and federal environments. Proficient in utilizing ServiceN... View More
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Certifications
- CompTIA Security+ — CompTIA, 2025
- CompTIA CySA+ — CompTIA, In Progress (Expected 2026)
Senior Cloud Platform Engineer with over 5+ years of experience in designing, implementing, and optimizing cloud solutions across Azure, AWS platforms... View More
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Certifications
- Amazon Developer Associate
- Amazon solutions Architect
- Microsoft – Azure AZ400
Experienced project management and technology leader with over 20 years of expertise in delivering complex projects and driving agile transformations ... View More
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Certifications
- Project Management Professional (PMP) – Project Management Institute (PMI)
- Certified Scrum Master (CSM) – Scrum Alliance
Experienced business intelligence professional well-versed in mining data, developing databases and generating reports. Detail-oriented and systematic... View More
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Certifications
- Certified Scrum Product Owner (CSPO) – 2025
- Certified Scrum Master (CSM) – 2024
- Exam 70-778: Analyzing and Visualizing Data with Power BI (Microsoft) – 2020
Perseverant and conscientious Product Owner with extensive experience managing small digital service teams and stakeholder relationships to foster sus... View More
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Certifications
- SAFE® 6 Product Owner/Product Manager (Scaled Agile Framework), April 2025, Scaled Agile - Acquired skills in managing Agile backlogs, prioritizing features, and defining user stories to deliver customer value within a SAFe enterprise. Gained valuable experience with PI Planning, Agile Release Trains (ARTs), and cross-team collaboration to support continuous delivery and product alignment with business goals.
- ITIL® 4 Foundation (Information Technology Infrastructure Library), March 2024, Bittnet Training - Focused on improving service operations, implementing digital transformation initiatives sustainably, and enabling change. Learned to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed and by collaborating with customers throughout the process.
Accomplished professional with extensive experience in regulatory compliance, risk controls, and business process improvement within fast-paced financ... View More