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As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Dedicated, Junior Certified Speech Language Pathologist with notable accredited academic and practical experience utilizing proper diagnosis techniques and treatment strategies for communication impairments. Seeking a clinical fellowship to utilize existing expertise to accurately diagnose and treat speech and language disorders, with a particular emphasis on helping patients with autism spectrum disorders overcome developmental delays.

As an experienced and credentialed Health Information Management and Privacy professional I have overseen all areas of the Revenue Cycle and specialize in optimizing health information to support decision-making, ensuring compliance, leading diverse projects, and developing patient information workflows that provider use to improve patient outcomes and drive revenue capture.
Through numerous EHR conversions a great depth of understanding and real life application of Cerner/Oracle solutions was developed along with over 10 years of troubleshooting application concerns, testing current and new updates, training clinicians and working with diverse teams to identify and improve revenue cycle area processes and provide for a better patient experience.

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Pamela B. Lloyd, RD, LD, CNSC

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Claire Barrick

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Joanne Tiffney, MBA, RHIA, CRCR

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