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Detail-oriented Inventory Specialist with experience in coordinating inventory audits and managing stock levels. Skilled in maintaining compliance with company standards and providing excellent customer service. Committed to teamwork and accuracy in all tasks.

Offering solid foundation in scientific principles and keen ability to learn and adapt to laboratory environments. Brings readiness to acquire detailed procedural knowledge and handle basic laboratory tasks. Ready to use and develop skills in precision measurement and data recording.

Dynamic customer-focused professional with over two years of experience in supporting SaaS software within the insurance technology sector, currently excelling as a Senior Customer Support Specialist at AgencyZoom. Achieved promotion to a senior role through exceptional performance, deep enterprise customer engagement, and effective cross-functional collaboration. A graduate of The Ohio State University (2022) with a solid foundation in the sports industry, leveraging customer success, technical expertise, and execution skills to transition into an Associate Program Manager role. Committed to driving customer satisfaction and operational excellence while fostering innovative solutions in a fast-paced environment.

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Jelena Bogunović

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