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Michelle Blair-Smith
Dedicated customer support professional with 4–5 years of experience delivering fast, accurate, and empathetic service to diverse customers remotely. ... View More
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Sebastian Selva Kumar
Dynamic and highly motivated IT professional with extensive experience spanning technical support, remote specialist leadership, knowledge management,... View More
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Certifications
- AWS Solution Architect Associate June 2021 — December 2023
- Microsoft Certified: Azure Administrator Associate July 2021 — January 2024
- ITIL V4 July 2021 — August 2021
Derrick Burch
Detail-oriented network infrastructure professional with expertise in designing, implementing, and managing complex network systems. Skilled in troubl... View More
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Certifications
- Corning Fiber Optic Certification, Corning Fiber, 2000-03
- Cisco ICND 1 & 2 Certification, Cisco, 2016-08
- Cyber Security Certification, DeVry University, 2016-07
Sean Stewart
Dynamic, driven Director with 20+ years of professional leadership experience with emphasis on people management, KPI management, SLA management, stat... View More
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Yashwanth Allaparthi
10+ years of extensive experience in Contact Center Service Delivery and IT operations, I have gained proficiency in various platforms including Ge... View More
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Certifications
- Genesys Cloud CX Professional Certification
Zafar Ahmad
Experiance Transformation , Tech platform Consultant, CX advisory and Sales, CX Presales, Contact Centre Tech, Agentic AI , Human Centric AI & Tech. .... View More
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Certifications
- UP Your Services: Service Delivery Expert training.
- Stakeholder management training by Stanford University, USA.
- Qualified Instructor for Wharton University, USA.
David Shaji George
AWS Connect Engineer with 5 years of experience in designing and optimizing customer contact solutions using Amazon Connect, Lambda, DynamoDB, Lex, an... View More
Top Skills
Certifications
- Amazon Web Services Cloud Practitioner Certificate, Credential ID: KJ509EH2XMBQ1L5
OMER MOHAMMED
Cloud Engineer Associate with hands-on expertise in Amazon Connect, Terraform automation, and cloud infrastructure optimisation. Led the development o... View More
Top Skills
Certifications
- AWS Solution Architect Associate
- AMAZON CONNECT COMMUNICATIONS SPECIALIST BADGE
- AMAZON CONNECT DEVELOPER BADGE
Noor Mohamed Bin Mohamed Jahaber Sathik
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and so... View More
Top Skills
Certifications
- Cloud Architecture Adoption Training(CAAT)
- IoT Security
- Mobile Application Development
Keerthana Balasubramanian
An enthusiastic IT professional with 6 years of experience in Cloud-based solutions. Well versed in building high availability and secured cloud appli... View More
Top Skills
Certifications
- Software Manual Testing Certification
- Amazon Connect Technical Training
- Currently pursuing AWS Solution Architect exam and has passion to improve my knowledge in AWS.