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Strategic, results-driven leader with over 20 years of experience across HR Technology, Operations, Risk Management, and Compliance within highly regulated environments. Proven expertise in designing, delivering, and scaling enterprise-wide HR Talent programs, with direct ownership of HR technology strategy. Effective in driving complex programs and platforms, with hands-on experience in configuration, integrations, automation, and governance. Known for translating complex data into actionable insights, dashboards, and scalable solutions that reduce risk, improve efficiency, and enhance employee and customer experiences. Trusted partner and people leader recognized for strong stakeholder influence, clear executive communication, and disciplined execution in fast-paced, ambiguous environments.

Personable and analytical professional, skilled in behavioral assessment and intervention techniques. Familiar with Applied Behavior Analysis (ABA) principles and data-driven decision-making, and well-versed in conducting functional behavior assessments and developing individualized treatment plans. Dedicated to improving client outcomes through evidence-based strategies and continuous progress monitoring.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Technical leader and full-stack software engineer with 10+ years of experience architecting and delivering enterprise-scale solutions. Proven track record of modernizing legacy systems, building event-driven microservice architectures, and leading cross-functional teams through complex digital transformations. Expert in .NET, React/TypeScript, and cloud-native development practices, with deep expertise in establishing quality standards through automated testing, observability platforms, and performance optimization. Skilled at bridging technical and business domains, translating complex requirements into scalable solutions while mentoring teams and driving organizational change. Invested in creating resilient, maintainable systems that deliver measurable business impact.

20+ Years in computer support, with experience in Retail, Education, Medical and Business fields. Skills in diagnosing and resolving technical issues efficiently. Utilizes strong analytical skills to troubleshoot and enhance system performance. Track record of effective communication and user satisfaction in diverse environments with a large knowledge base

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Brady Sullivan

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Marcus Jason Thomas

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