FRANCIS MWANGI KAMAU

• Directed Disaster Ready-certified mass casualty response Optimizing AIM-T triage protocols to accelerate care by 40% for 200+ patients.
• Executed ACLS interventions in 10+ resuscitations with 100% compliance, cited for resolving team conflicts under pressure to maintain Emergency Room workflow integrity.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Followed all company policies and procedures to deliver quality work.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.

Developed educational materials for staff on effective triage techniques, which increased team knowledge retention as evidenced by positive feedback from 100% of participating colleagues after training sessions were conducted.

• Spearheaded a mentorship program for junior medical staff, coaching them in the interpretation of complex orthopedic trauma images, improving diagnostic accuracy by 15% within the first six months
• Facilitated collaboration among various healthcare professionals to optimize patient care during critical moments of treatment for traumatic injuries.
• Mentored incoming staff members on the clinical expectations and operational protocols of the hospital''s trauma program, fostering a supportive learning environment.
• Promoted a safe work environment by advocating for proper use of personal protective equipment among staff members during high-risk procedures related to trauma cases.

• Performed 120+ fracture reductions/dislocation manipulations 95% success rate; pioneered clubfoot deformity corrections for 20+ pediatric cases.
• Slashed surgical site infections by 25% via WHO surveillance protocols; Trained 5 staff on CQC compliance; achieved 100% audit readiness for inspections.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.