Sales Development RepresentativeClaims ConsultantServerAdministrative AssistantProvider Services SpecialistInformation Referral Specialist IIInsurance Verification Representative
Telenet Marketing Solutions - Finastra/Lenovo/HPEHancock Claims ConsultantsHenrys RestaurantRozetta Mowery - Author, Speaker, AdvocateTechHealthPharMericaLiberty Medical Supply Pharmacy / Medco Health
Gwinnett Technical CollegeCoral Shores High School
Lawrenceville, GA
Communicating clearly with clients, providers, insurance representatives, and internal teams to gather accurate information, assess needs, and coordinate timely next steps. Brings a strong understanding of insurance workflows, claim-related documentation, service eligibility, referrals, and follow-up requirements. Known for maintaining organized records, managing multiple priorities, and delivering clear, actionable handoffs that help clients and stakeholders move forward efficiently.
TOP SKILLS
Client communication, customer service, and stakeholder relationship managementinsurance claims support, including homeowners insurance and workers’ compensation provider servicesinformation and referral coordination, including timely follow-up on claims and referralscase documentation, recordkeeping, and accurate data entryconfidential handling of sensitive client, provider, and claim informationadministrative support, appointment scheduling, and calendar managementworkflow coordination, task prioritization, and process supportproblem-solving, issue resolution, and proficiency in microsoft office and case-management systems
