Proven achiever in operations management, with a track record of enhancing client engagement at Wells Fargo. Demonstrates strong influencing skills and workload management, ensuring high-quality customer support and operational efficiency. Excels in leveraging both analytical and interpersonal abilities to drive organizational goals, with a commitment to continuous improvement and excellence.
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TOP SKILLS
29 Years experience in the sign and graphics industry working in various shops across US and Canada learning different aspects of sign manufacturing including electrical signage, car wraps, fleet graphics, and dimensional signage. Have spent the last 10 years at FELLERS Wrap Supply as Territory manager providing products, training, and customer service to over 1,600 Texas accounts.
TOP SKILLS
TOP SKILLS
PMP certified IT consultant with over 9 years of experience, specialize in business analysis, service management, and team leadership, particularly in healthcare, banking, and service delivery sectors. Expertise spans various areas, including test data management, API testing, and documentation using tools like Postman. Comprehensive understanding of methodologies such as Agile/SCRUM, Waterfall, and RUP, and hold a PMP certification. Excel in implementing IT processes, including incident and problem management, change management, and utilizing tools like ServiceNow. Additionally, I have a strong background in requirements gathering, user story creation, backlog management, and documentation (BRDs, FRDs, etc.), ensuring alignment between business needs and technical solutions. Proficiency extends to conducting JAD sessions, GAP analysis, and cost-benefit analysis, as well as facilitating meetings and coordinating project activities. Actively engage with stakeholders and SMEs to fulfill project goals and objectives, driving efficiency and effectiveness within organizations. Moreover, hands-on experience in the SDLC, collaborating with designers and developers to ensure functional implementation of business requirements. Possess a keen ability to delve into details, quickly grasp new systems or requirements, and manage multiple projects simultaneously while maintaining high-quality standards
TOP SKILLS
Client-focused professional with 6+ years of experience in relationship management, sales, and customer-facing roles. Skilled at understanding client needs, building long-term relationships, and working across teams to deliver a positive customer experience. Proven success managing high-volume client interactions while maintaining personalized communication and consistent follow-through.
TOP SKILLS
Proactive and adaptable business professional transitioning into international trade and logistics after 6+ years managing SME accounts, coordinating service delivery, and ensuring lifecycle documentation accuracy. Strong understanding of cross-border trade principles through formal study and practical business experience. Skilled in client communication, issue resolution, internal coordination, and CRM documentation. Currently completing Incoterms 2020 certification. Highly motivated to support export operations across the APAC region
TOP SKILLS
Highly motivated UCLA and MSc graduate skilled in strategic planning and relationship building to achieve objectives and develop new market territories. Current Master of Construction Management student actively pursuing CMIT and LEED Green Associate.
TOP SKILLS

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Listed in 8% of profiles
Listed in 8% of profiles
Listed in 8% of profiles








