Dynamic customer service expert with over 20 years of experience dedicated to maximizing customer satisfaction and delivering exceptional operational management and administrative oversight. Proven ability to enhance team performance and streamline processes, contributing to overall organizational success. Eager to leverage extensive expertise in a customer service management role that fosters a stimulating and challenging environment while driving company growth and pursuing professional advancement opportunities. Committed to building strong relationships and implementing innovative solutions that elevate the customer experience.
Medical Financial SpecialistsAdvanced Open Imaging
WGUEdmonds Community College
Lynnwood, WA
Diligent Medical Billing Account Manager with a strong background in managing billing accounts. Specialized in streamlining billing processes and resolving client discrepancies efficiently. Proven ability to enhance customer satisfaction and optimize financial operations.
Johnson Brothers Service DistributingService Distributing Inc.Freeman Beverage Company, Inc.
Courtland High School
Spotsylvania, VA
Dynamic On Premise Account Manager with a proven track record at Johnson Brothers Service Distributing, excelling in fostering strong customer service, client relations and driving brand awareness.
Professional in account management with strong focus on client relationships and sales strategies. Proven ability to drive growth and optimize performance in competitive markets.
Leveraged expertise in negotiation strategies and business growth to oversee 200+ accounts, significantly enhancing sales revenue. Known for collaborative teamwork, adaptability, and consistently delivering results. Skills include negotiation, strategic planning, and market analysis.
TOP SKILLS
Consumer engagement insightsStrategic business developmentManage 200+ accountsDeveloping client trustGuidance and support
Ives Insurance Brokers- Div. of NavacordCypher Systems GroupGreater Essex County District School Board
St Clair CollegeFJ Brennan High School
Windsor, ON
Highly accomplished dual designated Insurance Broker with years of extensive experience in the insurance industry. Proven track record of exceeding client expectations through strategic relationship building and comprehensive risk management solutions. Expertise in analyzing market trends, negotiating favorable terms, and delivering tailored insurance packages across diverse client portfolios. Adept at leveraging strong industry knowledge to provide insightful guidance and optimize coverage plans.
Account Manager-Public SafetyPolice Academy InstructorChief of PoliceCommander - Police AcademyVarsity Assistant CoachAdministrative LieutenantLieutenant, Patrol OperationsDetectivePatrol OfficerAuxiliary Police Officer
P&R Communications IncNorthwest State Community CollegeCity Of NapoleonNapoleon Area School District
Defiance CollegeEvergreen High School
Napoleon, OH
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
TOP SKILLS
Law enforcement expertiseProcedural knowledgeMedia relationsCommunity engagementTactical operations
Senior Homeowner Support Manager/ Expert Assist Specialist/ Homeowner Experience Account Manager/OnboardingComplex Group Sales Manager/ Meeting Services ManagerOn-Site Conference ManagerCatering and Delivery Department, Key Employee (Supervisor)Writing Tutor (University Writing Center)
TurnKey Vacation Rentals/VacasaWyndham Hotel GroupGordon Research ConferencesZio's Italian KitchenUniversity of Houston Clear Lake
University of Houston Clear LakeMicrocomputer Technology InstituteAcademy To Innovate Human Resources
Houston, TX
To obtain a position that utilizes leadership, operational, training and sales skills while allowing for continuing growth and development as a leader in a dynamic organization dedicated to client and employee satisfaction. Self-motivated Onboarding Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
TOP SKILLS
Office administrationAdministration and reportingBrand managementTeam developmentInterpersonal relations
Account ManagerAdjunct InstructorDeputy Attorney General
Cleaners ExtraordinaireDaymar CollegeState Of Indiana /Office Of The Attorney General
Indiana University - Purdue University IndianapolisThe Ohio State University
Xenia, OH
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
TOP SKILLS
Team trainingSchedule managementComplaint managementReport writingAccount servicing
Business Development Manager of FDF, Account Manager, and Supporting Specialist for Account ManagersAccount ManagerTerritory Grocery Sales ManagerProduction Associate – Engine Line Hall 50Infantry Squad Leader – 1st BN 8th Marines
OTC – Piedmont SCAir Power Manufacturing SolutionsBudweiserBMW ManufacturingUnited States Marine Corps
Pickens High School
Easley, SC
I am a talented and self-driven Territory Manager with 13 years of experience working with a wide range of customers. With military experience as a Marine Infantry Squad Leader, I learned to adjust to difficult situations, and have developed leadership skills that adapt to the sales environment. I am an opportunity finder, a deal closer, a flexible support element to a customer with advanced experience in equipment involving fluid handling, dispensing, automotive and general industrial coatings, and advanced fluid dispense of adhesives. I bring to an employer an advanced level of experience in equipment, alongside extensive experience in finding and closing sales that drive business and contribute to the 13 years of consistent growth I have brought to the workplace. I am a motivated, experienced, family oriented man willing to go above and beyond expectations in the pursuit of constant growth.
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
TOP SKILLS
Goal-oriented and self-motivatedExperienced in sales with major mro, tier 1 and general industrial customersHistorically sound throughout career managing relationships with customers concerning process improvements, vendor managed inventory, consignment, capital projects, and consumable equipment to meet and exceed customer expectationsExperience working directly with customer engineers, maintenance personnel and production management, r&d, project and production engineering staff, supply chain management, and procurement personnel to implement cost effective residual and capital equipment improvementsHighly experienced finding projects for advancements, providing various solutions, and guiding the customer to the equipment and process that best suits them while creatively and proactively providing a custom solution financially to close the deal and implement sales
