Hire Top Office Service Associate

Julie Franklin

Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.

Amy Hopson

Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Kristen Smith-Falcher

Highly accomplished Healthcare Administration and Customer Service professional with 22+ years of experience across hospital systems, medical offices, and retail environments. Proven expertise in patient registration, financial counseling, insurance verification, collections, and front-office operations. Recognized for exceptional communication skills, strong work ethic, attention to detail, and the ability to thrive in fast-paced, high-volume environments while maintaining patient confidentiality and service excellence. Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Alejandra Vargas

Dynamic and results-driven Office & Operations Manager with 10+ years of experience leading administrative, client service, and facility management functions across multiple industries, including restoration services, branding, and hospitality. Adept at streamlining operations, negotiating vendor contracts, and driving efficiency while ensuring a positive client and employee experience. Recognized for organizational excellence, multitasking under pressure, and fostering strong cross-departmental collaboration.

Jose Paulo Dizon

Office Associate with over 20 years of experience in supervision and employee mentoring. Demonstrated success in improving operational efficiency and customer satisfaction through effective time management. Recognized for high productivity and consistent task completion. Strong work ethic and adaptability enable collaboration with diverse teams.

Beverly Koyama

Dedicated and results-driven Inventory Control Supervisor with over 5 years of experience in managing and optimizing inventory procedures to ensure accuracy and efficiency. Adept at streamlining processes, reducing costs, and maximizing inventory turnover. Strong leadership and communication skills with a track record of successfully meeting inventory control objectives.

Jeffrey E. Bancroft

Project Manager with 30+ years experience Managing USD paper cash letter for foreign bank clients Managing contracts and doing sales for commercial, corporate and government clients making deposits using smart safe products Managing government clients from paper check processing to image check processing Managing government contracts for state tax processing Managing systems development projects for trust, mutual fund, brokerage and state tax processing businesses Managing systems conversions; active participation in seven conversions (brokerage, family office, bank, investment advisor, and internal due to corporate merger) each averaging 500 to 2,500 accounts and valued between $500 million and $5 billion Top performance in wide-ranging areas, e.g., data mapping, business process analysis, project/milestone tracking, user acceptance testing, training and development, and staffing/facilities moves Managing systems/procedures/policy conversions for trust, mutual fund and brokerage accounts from one systems platform to another, working extensively with internal and external clients Managing trust operations, including processing (fee, check, proxy, statement and report), account opening/closing, probate accounting, and regulatory/internal compliance Experience with large/complex project management using varying disciplines and techniques Experience in status reporting (project status, risks, issues, change controls, action items) Excellent leadership, negotiation, conflict-resolution, motivation and communication skills Working knowledge of Microsoft Project, Excel, and Power Point Strong analytical skills with strong attention to detail Ability to multi-task Ability to bridge communication with business, operations, and technology Ability to work with cross-functional teams and interact with all staff levels Ability to be flexible, follow tight deadlines, organize and prioritize work in order to support concurrent projects Understanding of the business units effected by assigned projects Working knowledge of leading software projects with the use of the Capability Maturity Model (CMM) for a Level three shop. Acquainted with the Project Management Book of Knowledge (PMBOK)

Jeannie Richardson

. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Knowledgeable and dedicated customer service professional with extensive experience in Money Services industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.