Hire Top Office Service Associate

Effie Frank

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Isabella Georgetti

Enthusiastic and motivated individual seeking to apply a strong work ethic, leadership skills, and commitment to excellence in a challenging new role that offers growth opportunities.

Nancy Carmin Fernandes

Professional synopsis: Worked with Sungard Availability Services (Eight-times winner of the ’Business Continuity Service Provider of the Year Award’) as Lead Associate -Service Management Executive, now known as 11:11 systems. Prior worked for 2 of the top IT companies in India i.e. Wipro Technologies Ltd. (CMMI Level 5 Company) and Infosys. Overall 7+ years of experience in IT Infrastructure Management on multiple platforms and applications. Strong understanding of basic IT Service Module, IT Operation management, Client interaction in Remote Infrastructure Management and Data Centre Operations. Individual possessing excellent interpersonal, communication and organizational skills with proven abilities in Team management, IT Customer relationship management and planning. Technically sound with proven abilities in managing Incident reporting, Incident management and Change management. Experienced in communicating with clients across the globe via phone, email, ticketing tools and chat-based communication channels. Excellent listening and communication skills. Extensive & enriching experience in IT Service Delivery Management, Project Management, Service Desk Operations, Change Management, Incident Management, Relationship management and customer grievance / query handling. A thorough professional with a proactive attitude and multitasking skills. I took a career break to be a stay-at-home-mom as a new mom during COVID times and also had work restrictions due to visa status. Achievements and Extracurricular activities : Received multiple recognitions in “job well done” and "star performer" category via internal recognition programs while working with Wipro, Infosys and Sungard Availability Services Played active role in the “Fun committee” team which in coordination with HR team helped in organizing and driving multiple fun events at workplace such as box cricket, Annual team party, festive celebrations for the Service Management team that helped us in creating a work-life balance environment and relieve employee stress

Daniece Treadwell

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Patricia Bracken

Detail-oriented and highly organized administrative professional with 10+ years of experience in scheduling, client communication, data entry, and task management across fast-paced service and sales environments. Proven ability to manage competing priorities, handle high volumes of client interactions, and deliver clear written and verbal communication. Skilled in QuickBooks, Housecall Pro, Microsoft Office, and CRM tools — ready to apply these strengths as a reliable administrative and virtual assistant.

Yashraj Sharma

Personable financial leader skilled in developing highly effective teams and managing daily branch operations with efficiency and a focus on client services. Well-versed in identifying areas in need of improvement and implementing actionable solutions to drive revenue and reduce expenditures. Aiming to fulfill a professional role to leverage several years of related experience.

Ravin Young

Dedicated, customer-focused service professional with over 18 years of experience in high-volume call centers and remote environments. Expertise in resolving claims, managing escalations, training new agents, and providing exceptional support to clients in the dental and insurance sectors. Recognized for strong communication skills and a calm, organized approach that fosters client satisfaction. Proven ability to manage customer inquiries effectively while maintaining high satisfaction levels through empathetic and responsive service.

Jeydi Gonzalez

Results-driven and detail-oriented professional with over five years of experience in customer service and administrative operations, excelling in fast-paced environments. Expertise in coordinating mailroom and copy center tasks, efficiently processing clerical requests, and delivering exceptional service to individuals from diverse cultural and professional backgrounds. Renowned for strong communication, organizational, and time management skills, consistently supporting team success. Committed to maintaining professionalism and efficiency while handling physical tasks up to fifty pounds, ensuring seamless operations under high demand.