Detail-oriented Operations Analyst with over 5+ years of experience in the automotive industry, specializing in data management, inventory optimization, pricing operations, and process automation. Proficient in SAP ERP, Advanced Excel, Power BI, and SQL to enhance operational efficiency, improve data accuracy, and support strategic decision-making. Strong understanding of automotive parts lifecycle, OEM and aftermarket catalogues, and inventory planning, delivering actionable insights to cross-functional teams.
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As an associate service delivery manager at phData, a leading cloud and data engineering company, collaborate with cross-functional teams, customers, and partners to ensure high-quality service and customer satisfaction. have a bachelor's degree in Humanities/Humanistic Studies from Delhi University, which has helped develop critical thinking, decision-making, and problem-solving skills. am skilled in ITIL, Lean Six Sigma, and Incident Management, and have earned multiple certifications from LinkedIn in these areas. Passionate about improving processes, enhancing communication, and facilitating innovation. Aim to leverage experience and skills to support phData's growth and vision.
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Customer Service & Order Management Professional with over 8 years of experience in e‑commerce, retail, and service operations. Proven in order processing, inventory tracking, shipping coordination, and multi‑channel customer support. Skilled in CRM and order‑management tools, accurate data entry, and process optimization. Consistently maintained high service quality while handling high volume of orders, driving customer satisfaction and timely deliveries.
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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
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Focused administrative support with experience providing top-notch operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. I am Reliable with experience managing front desk operations and offering general office support. Detail-oriented with background coordinating scheduling and record-keeping.
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Motivated professional with extensive customer service and technical troubleshooting expertise. Proficient in resolving technical issues related to mobile devices and email systems in fast-paced environments. Demonstrates strong communication, teamwork, and problem-solving skills, contributing to effective customer support.
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Seasoned Customer Associate with more than six years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
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Dynamic and encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
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