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Senior Hardware Engineer – Product Design AnalysisSenior Reliability Lead EngineerMechanical Engineer IIEngineer II – Process EngineerMechanical Engineer IQuality Engineer
BAE SystemsCPI Aero
University of Massachusetts (UMass Lowell)The Johns Hopkins UniversityVaughn College of Aeronautics & Technology
Manchester

Dynamic Senior Hardware Engineer with extensive experience at BAE Systems, specializing in mechanical design and reliability testing. Demonstrated success in enhancing product performance through innovative structural and thermal analysis, coupled with effective cross-functional collaboration. Proficient in ANSYS and FloEFD, consistently driving successful project outcomes while promoting team development in fast-paced environments.

TOP SKILLS

PowerbiSolidworksCad software - proe creo, catia, solidworks, spaceclaimStructural & thermal analysis software - ansys, floefdFinite element analysis
Senior ENT Technical Support Engineer L3Account Executive/Technical Support L2Sales ExecutiveInternee – Transmission and RF DepartmentsInternee – Power Plant OperationsInternee – Electrical and Instrumentation Department
Motive (Formerly KeepTruckin)Touchstone CommunicationsTRG (The Resource Group) – DGS (Digital Globe Services)Huawei Telecom CompanyWartsila Power PlantKohat Cement Factory
Iqra University
Chantilly, VA

Enterprise-Level Technical Support: 5+ years of experience providing Tier 3 B2B SaaS support for fleet management, asset tracking, telematics, and API integrations. Skilled in troubleshooting hardware, software, and API-related issues for enterprise clients. Incident Management & Monitoring: Proficient in using JIRA, Grafana, Redash, DataDog, and Pendo for issue tracking, debugging, and performance monitoring. SQL & Data Analysis: Basic ability to read and write SQL queries for data extraction and modification within databases. API & Web Technologies: Experienced in API testing and integrations using Postman, collaborating with backend engineers to resolve complex technical issues. Sales & Account Management: Proven track record of B2B and B2C sales, lead generation, and revenue growth, with hands-on experience in outbound sales, client acquisition, and product demonstrations. CRM & Customer Success: Expertise in Salesforce, Zendesk, and Salesloft for managing sales pipelines, tracking customer interactions, and optimizing customer engagement strategies. Technical Consultation & Product Demos: Strong ability to present, demonstrate, and consult on technical products and solutions for enterprise clients, ensuring seamless product adoption and retention. Collaboration and Cross-Functional Communication: Worked closely with Customer Success Managers (CSMs), Backend Engineering, Marketing, and Sales teams to resolve issues, improve customer satisfaction, and drive business growth. Customer Satisfaction & Performance Metrics: Consistently maintained high CSAT scores through effective issue resolution, proactive customer engagement, and technical expertise. Demonstrated a strong ability to balance efficiency with customer-centric solutions, contributing to improved retention, and overall satisfaction. Training and Documentation: Created and maintained knowledge base articles, troubleshooting guides, and help center documentation to enhance self-service support and internal training. Market Research & Business Development: Conducted competitive analysis, market research, and trend analysis to identify new business opportunities, and refine sales strategies.

TOP SKILLS

Technical supportTechnical troubleshootingSystem troubleshootingTechnical documentationApplication support
Senior DevOps/Cloud EngineerSr. Cloud & DevOps EngineerCloud Solutions Architect
Info vision solution's Pvt. LtdJM FamilyCloud Prism Technologies Pvt.Ltd
St. Martin's Engineering College
Hollywood, FL

More than 5 years of experience in Large Scale Enterprise Server Administration, IT Infrastructure, Cloud Computing, Build & Release Management, Change Management and Managed Services using various technologies (Linux, VMware, Public & Private Cloud Platforms (AWS & Azure), OpenShift, Kubernetes, Docker, AWS DevOps, Azure DevOps, Jenkins, and TeamCity. Have 5+ years of Strong working knowledge in Linux Environment (Red Hat, Cent OS, Oracle Linux, SuSe Linux and Ubuntu), Have 4+ years of strong working knowledge in Public Cloud Platforms Amazon AWS and Microsoft Azure. Have 4+ years of good working experience in container orchestration systems Kubernetes and OpenShift. Strong working knowledge in Managed Kubernetes Services AWS EKS and Azure AKS in AWS and Azure. Experience in Kubernetes, Amazon EKS, Docker, Amazon ECS, AWS Fargate, AWS Lambda, AWS Cloud Map, Amazon ECR, Amazon CloudWatch, Docker Swarm, Consul. Have 4+ years of working experience Ci/CD tools Jenkins and TeamCity. Good Knowledge in Flux CD and Argo CD. Well versed in GROOVY, YAML and JSON used mostly for automation scripting purpose and release module using Configuration Management. Experience in Setup/Optimise ELK {Elasticsearch, Logstash, Kibana} Stack and Integrated Apache Kafka for data ingestion. Created Kafka producer API to send live-stream data into various Kafka topics. Have 3+ years of experience in Docker, GitHub, Ansible, Terraform, Helm and Nexus Repo and Grafana, Prometheus and Loki monitoring tools. Automated on boarding new teams to Jenkins using groovy scripts and run from OC to create Folders and give appropriate access as requested by the teams. Strong Working Knowledge in Planning, Deploying and Managing IaaS and PaaS services in Amazon AWS and Microsoft Azure Cloud Platforms using Compute, Container, Storage, Networking & Content Delivery, Security, identity & Compliance and Management & Governance services as a Cloud Solutions Architect. Experience in Amazon Cloud Services (AWS) creating features like EC2, IAM, VPC, EBS, AMI, APIs, Route 53, snapshots, Auto scaling, Cloud watch, CloudTrail, CloudFront, SQS, SNS, RDS, CloudWatch, S3, API Gateways, auto scaling, ALB, NLB, Lambda, Security groups using Terraform. Using the Groovy script in Jenkins to execute jobs in Continuous Integration Have strong working knowledge in Deploying, Configuring and Managing Kubernetes Clusters in On-Premises and Cloud Platforms. Good Knowledge in Python, Shell Scripting, and build utilities like open make, Maven, and ANT tools. Experience on Azure API Management (APIM) a hybrid, multi cloud management platform for APIs across all environments. In Depth working knowledge in setup, configure and manage CI/CD pipelines using TeamCity, Jenkins, AWS DevOps, and Azure DevOps services. Working knowledge in SonarQube Administration, Nexus Repo and Helm Charts. Have Strong Working knowledge in Terraform as IAC to deploy Services in Cloud Computing. Have strong working knowledge in deploying and managing Grafana, Prometheus, and Loki to monitor K8S Clusters. Good working knowledge in setup, configure and manage ELK (Elasticsearch, Logstash and Kibana) stack and syslog server environments. Assessed and analyzed existing ISE environments, identifying key components and dependencies for a smooth transition to ASE v3. Collaborated with cross-functional teams, including developers, network engineers, and security professionals, to ensure comprehensive migration strategies and successful deployments. Managed the end-to-end migration of Azure components from Integrated Service Environment (ISE) to App Service Environment (ASE) v3, improving performance and scalability. Recognized for exceptional problem-solving skills and the ability to deliver complex cloud projects within tight deadlines.

TOP SKILLS

Cloud computingAmazon awsMicrosoft azureContainerization platformsRed hat openshift
Senior Software EngineerSoftware EngineerSoftware EngineerAndroid Systems Development Intern
BeameryExperiant GroupWellHive Holdings LLCThales Group
The Florida Institute of Technology
London, UK

Enthusiastic Software Engineer with strengths in problem solving and teamwork. Demonstrated experience collaborating with large and small teams in fast-paced environments to drive optimal results under critical deadlines. Interested in contributing to forward-thinking organizations.

TOP SKILLS

GoNode.jsTypescriptJavaHtml5/css
Senior Associate EngineerOffice 365 AdministratorOffice 365 AdministratorO365 AdministratorRemote Desktop Support EngineerDesktop Support Engineer
Centric BrandsINFOSYSServion Global SolutionsMindtreeWipro
Anna University – ARS Engineering CollegeUniversity of Madras – Pattammal Alagesan College of Arts & ScienceState Board – Higher Secondary School
Chennai, Tamilnadu

Open for challenging opportunities in Messaging Administration where my experience and skills can be used to achieve efficient, cost effective, and reliable solutions to technical requirements and problems.

TOP SKILLS

Microsoft 365Exchange onlineSharepoint onlineMicrosoft teamsOnedrive for business
Senior Engineer / Enterprise Platforms LeadService Desk LeadIT Technician
MAINTSYNERGYJUNTA DE BENEFICENCIA DE GUAYAQUIL
Salesian Polytechnic University

Accomplished Infrastructure and ITSM Architect with over a decade of experience driving technical excellence in mission-critical environments. Expert in the end-to-end lifecycle (Administration, Implementation, and Development) of enterprise-grade platforms including Micro Focus SMAX, Nagios XI, and CA Service Desk. Specialist in cloud-native containerized deployments, ADFS security integrations, and aligning IT operations with COBIT and ITIL governance. Recognized for architecting unified BI ecosystems that transform raw infrastructure data into strategic executive insights.

TOP SKILLS

Micro focus smaxNagios xiCa service desk managerWindowsLinux
Senior Software EngineerSenior Software EngineerSenior Software EngineerSenior Software EngineerSenior Software EngineerSenior Software EngineerSenior Software EngineerSenior Software EngineerSoftware EngineerSoftware EngineerSoftware EngineerSoftware EngineerSoftware Engineer
Photon InfotechPhoton Interactive
Gunadarma University
Schaumburg, IL

Software development professional with comprehensive background in building scalable, high-quality software applications. Known for delivering impactful projects and driving continuous improvement. Team-oriented and results-driven, with strong ability to adapt to changing requirements and priorities. Proficient in programming languages and software development methodologies. Bringing more than 10 years of experience leading website design projects, including gathering user requirements, producing code, creating mockups and enhancing designs. Focused on creating clean, robust code with exceptional security. Achieves compatibility targets while meeting and exceeding customer demands. Front End Development professional skilled in HTML, CSS, JavaScript, and React. Known for strong team collaboration, adaptability, and delivering high-quality results. Adept at creating intuitive user interfaces and enhancing user experience. Reliable, flexible, and driven by passion for innovative web technologies.

TOP SKILLS

General software developmentWeb application developmentApi integrationHtml5Javascript
Senior Customer EngineerCustomer Engineer 2Project Startup Engineer
Vertiv
Bethel High SchoolPierce County Community College
Independence, MO

Accomplished Senior Customer Engineer at Vertiv with a proven track record in enhancing customer service and support. Excelled in establishing robust client relationships and leading successful project outcomes, demonstrating exceptional problem-solving and team collaboration skills. Skilled in hardware diagnostics and customer support, consistently achieving project goals and improving service delivery. I consistently delivered on critical data center environments, driving project success and technical excellence.

TOP SKILLS

Training and mentoringApplication supportIncident managementHardware diagnosticsTelephone and email etiquette
People search illustration
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