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Senior Software EngineerSenior Software EngineerLead Software EngineerStore ManagerInvestigatorExecutive Gifts DirectorFinancial ServicesPrivate Security Officer
Spirit Of MathInSite Mobile, LLCAllure AppsThe P PressTJX CompaniesA Southern SeasonBank of AmericaChicago Bar Association
MIT - Massachusetts Institute of Technology xPROAlamance Community CollegeComputer Learning Center at Chicago
Burlington, NC

Information Technology Supervisor An experienced iOS Software Engineer with a strong background in Swift development, UI/UX design, and project leadership. I have a proven track record of delivering high-quality, user-centric applications and leading teams to successful project outcomes. My experience includes roles that demanded exceptional problem-solving skills, collaboration, and the ability to integrate advanced technologies into intuitive solutions. Recent Professional Development: I have recently received an invitation to join an MIT xPRO program cohort, emphasizing professional growth and networking opportunities tailored for leaders looking to excel in today’s dynamic tech landscape. This commitment reflects my drive for continuous learning and applying cutting-edge practices in real-world engineering challenges.

TOP SKILLS

SwiftObjective-cIos interface designProficient in swiftuiXcode application design
Senior System EngineerSenior Product AnalystGlobal Network Operations Center EngineerNetwork AdministratorServer Engineer, US Corporate Business
Yellowbook (Hibu)Deloitte & ToucheSterling Research Group Inc.AstraZeneca Pharmaceuticals
Oxford, PA

Experienced professional systems engineer with expertise in designing, implementing, and maintaining complex IT infrastructures. Skilled at driving projects to completion, fostering seamless team collaboration, and adapting to changing circumstances. Possesses a deep understanding of systems architecture, network security, and cloud computing. Recognized for reliability and consistently delivering high-impact results in fast-paced environments.

TOP SKILLS

Windows system administrationDevops principlesNetwork server managementInfrastructure developmentHardware and software installation
Senior Staff Environment, Safety and Health EngineerFacilities Engineer Senior StaffFacilities Construction ManagerFacilities EngineerStaff Environmental Safety & Health EngineerQuality Assurance SpecialistElectro-Mechanical Engineering TechSupply Chain Management Specialist
LOCKHEED MARTINMARTIN MARIETTAGENERAL ELECTRIC
WIDENER UNIVERSITYDELAWARE County Community College
Phoenixville, PA

Senior Staff Facilities Engineer and Environment, Safety and Health Engineer for Lockheed Martin’s major Department of Defense business area. Over 30 years functional and program experience. I have extensive Project Management experience including operational, plant and industrial engineering for a major defense company. I specialize in subject matter expert areas including: OSHA programs, Risk Management and Loss Prevention, Construction and Contractor Management. I was chairmen for Lockheed Martin’s Safety Committee for North East region and training coordinator for the sector. I have extensive Construction, Manufacturing, Engineering and Project Management experience with highly skilled multifunctional teams. I am Proficient in Microsoft Word, Excel and PowerPoint with excellent communication and organizational skills.

TOP SKILLS

Time managementQuality controlProject planningTechnical reportingProject management
Senior Software EngineerConsultantPrincipal Software EngineerProject Lead (Technical Staff)Member Technical Staff
Hitachi Rail STSASMLGGK TechnologiesRockwell Collins (India) PVT LtdHCL Technologies
JNTU
Raleigh, NC

Results-oriented backend software automation engineer focused on optimizing system performance and reliability. Demonstrated success in leading cross-functional teams to develop automated solutions for essential applications. Strong skills in C++, Python, and agile project management practices.

TOP SKILLS

C/c++ — c, c++Scripting — python, shellRtos — vxworks, freertos, windriver 11.4Microprocessors — mpc5554Debugging — gdb, valgrind
Vice-President, Senior Systems EngineerDirector, Cloud & Managed ServicesCloud EngineerTechnical Services & Communications ManagerGroup Manager – Platform IntegrationNA
Societe GeneraleMeridian IT, Inc.Global Support Center ManagerChamberlainNew Resources CorporationManagement Consultant – Platform Integration
DePaul UniversityPink Elephant ITIL Foundation Training
Melrose Park

Technology Manager with 35 years of IT experience and a diverse skill set. Experienced with IT Infrastructure & Operations, Systems Development, and Service Desk fundamentals in both corporate and cloud environments. Leadership-Experienced department manager with both budgetary and people management responsibilities. Systems Diversity-Accomplished Project Manager & Developer on multiple hardware platforms, and various programming languages. Innovation-Played leadership or key role at multiple companies, and multiple technologies. Business Expansion-Implemented processes and systems that support rapid growth and acquisitions.

TOP SKILLS

Skills: av systems architecture, budget management, contact center, data center operations, disaster recovery, project management, security architecture, penetration testing, vendor managementService providers: at & t, comcast, century link, intercall, premier global, sprint, verizonErp systems: bpcs, edi, pkms, sapOperating systems: aix/linux/unix, ibm system i, windows xp, window 7, windows 8, windows vista/xp, windows 2000, windows 2003, windows 2008, windows 2013Databases: ibm db2, mysql, ms sql
SENIOR VOICE TECHNOLOGY ENGINEER AND CONTACT CENTER CONSULTANTLEAD SYSTEMS ENGINEER & CHANGE MANAGEMENT LEAD FOR CONTACT CENTERSSENIOR ENGINEERING / CONTACT CENTER TECHNOLOGY CONSULTANTPRODUCTION SUPPORT TEAM LEADTELECOMMUNICATIONS CUSTOMER ENGINEERMETERING ENGINEER
MARCIN TELECOMAT&T HICS ERSCTELEQUEST ADP Small Business ServicesAutomobile Club of Southern CaliforniaSIEMENS INFORMATION & COMMUNICATIONS NETWORKSGPU ENERGY, INCORPORTED
SAINT JOSEPH UNIVERSITYWILKES UNIVERSITY
East Stroudsburg, PA

Electrical Engineer with MBA degree and 20 years’ experience in Telecommunications and Contact Centers. Strengths include: Engineering, Analysis, Troubleshooting, Programming, Operations. Knowledge and experience with market leaders such as Genesys, Avaya, CISCO, Verint, NICE, and Aspect. Experience with Genesys CIM platform including voice routing, e-mail, chat, reporting, workforce management, and self-service. Extensive experience in Telecom trouble isolation, issues tracking, and resolution. Knowledge of Cisco ICM, CISCO Jabber, UCCE, UCCX, and CVP Unified Communications. Participate in the operation and maintenance of the Contact Center traditional and VOIP based Call Routing systems. Experience with TDM and VoIP PBXs and products. Working knowledge of TCP/IP and SIP and ACME packets SBC. Led and participated in the design and implementation of medium-to-large scale IT and Business projects. Design and development experience with voice, email, chat, and IVR routing and complex contact center solutions. Provided operations and implementation support for Voice and Data circuits: ISDN, POTS, PSTN, DS1/T1, PRI, and T3/DS3. Proficiency in telecommunication hardware and software, PBXs, Quality Monitoring platforms, voicemail systems, call center systems, and networks. Understanding of Aspect Inbound ACD and Aspect Outbound Dialer integration with various telephony systems. Provided technical expertise for implementing new CTI Call Centers and converting non-CTI to CTI platforms. Participated in integrations and migrations of existing and legacy contact centers technologies to newer solutions. Trained in the service and maintenance of Siemens Hicom 300E, HIPATH 300H, HIPATH 4000, HIPATH 3000, HICOM 1530H, ACD and Intelligent Call Routing, and Siemens Phonemail. Familiarity with: AVAYA Communication Manager S8700, S8710, S8500, S8300 Media Servers; G650,G600,G350, G700 Media Gateways; Definity G3; Octel and Intuity voice messaging system support; Avaya provisioning software; and IP networking. Trained in the service and maintenance of NICE Call Recording Loggers, NICE Perform Servers, and NICE Data Mart Servers. Strong technical and customer service abilities. Excellent interpersonal and communications skills. Strong analytical and troubleshooting skills. Able to communicate ideas efficiently in writing as well as orally. Worked successfully in several large fast-paced environments. Ability to work in or lead a team. Always willing to share knowledge and my experiences with other team members. Proficient with Microsoft Office Suite including Microsoft Project.

TOP SKILLS

Quality controlProject planningSchematic readingSystem troubleshootingProcess improvement
Senior Integration EngineerSenior Software DeveloperSenior Software DeveloperSenior Software DeveloperSoftware DeveloperSystems AnalystTeam LeadSoftware DeveloperSoftware Developer
Chubb INCADP INCWyndham WorldwideVerizon WirelessPitney BowesGeneral Electric (GE)Birlasoft LimitedPhoneytunes.comAplomb Infotech Limited
IGNOU UniversityIBM Authorized Center of Education
East Brunswick, US

Experienced Senior Software Engineer / Systems Analyst with over 19 years of proven techno-functional expertise in designing, developing, and delivering high-quality software solutions in multiple business domains (Insurance, e-commerce, Finance, and Telecommunication). Adept at leading cross-functional teams and collaborating with stakeholders to drive innovation and achieve project goals. Proficient in multiple programming languages, design patterns, and technologies, with a strong focus on ensuring code efficiency, scalability, and maintainability. Known for consistently delivering complex projects on time and within budget while maintaining a keen eye for detail. Seeking opportunities to leverage extensive technical knowledge and leadership skills to contribute to the success of forward-thinking organizations.

TOP SKILLS

Java8, spring framework, microservices, jsp, servletsKubernetes, apache camel, apache kafka, nexus, jiraMongodb, drools rules, webservices, soap, jintegraSpringboot, github, agile process, cicd, jenkinsOracle10, sql/plsql, backbonejs, jboss, xml
Senior EngineerHead of Customer SuccessProject ManagerBusiness Development Manager
Morcan IT LimitedCaptego LtdKim de Sylva Holdings LtdK3 / Retail Technology Limited
Bridgwater CollegeVarsity College
Culmhead, Taunton

A highly conscientious, self-motivated and solution-oriented individual with a strong ability to work independently and deliver high-quality outcomes. Known for meticulous attention to detail, thorough planning and a results-driven approach. Adept at managing complex projects from inception to completion with minimal supervision, ensuring timely delivery and adherence to the highest standards. Passionate about building and maintaining customer/client relationships by providing tailored solutions that align with organisational goals.

TOP SKILLS

Customer relationship management (crm) developmentMonday.com (certified) deployment and optimizationApi integration & data migrationProject planning and implementationSoftware adoption and training
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