Hire Top Quality Assurance Engineer

Zakhele Sibiya

At Unilever, I excelled in enhancing product compliance and reducing customer-reported issues through expert application of quality assurance controls and robust problem-solving abilities. My leadership in QA reporting and mentorship significantly increased stakeholder confidence and departmental efficiency, showcasing my commitment to continuous improvement and effective communication. I am a self -motivated, harmonized team player, well organized and reliable hard worker.

Amy Ritter

Quality Assurance Examiner with over 5 years experience in (NICS) National Instant Criminal Background Check System providing and demonstrating flexibility, oral and written communication skills, team work, competence and decisiveness without unnecessary delay or sacrificing accuracy. A self-starter that performs well under pressure while meeting required deadlines. As a Quality Assurance Examiner, I am responsible for the quality, verification, validation, and audit of transactions related to Federal Background Checks for firearms. I perform thorough research, analysis and evaluation of a dedicated amount of transactions in order to recommend solutions. Using interpersonal skills, I successfully communicate with superiors, co-workers, and outside entities in the day-to-day conducting of operations. I am often sought out by other examiners for knowledge and problem solving regarding NICS transactions and questions within the (NATU) NICS Assessment and Training Unit. I have held the position of Legal Instruments Examiner and Acting Lead Examiner in the NICS Operations Unit (NOU). In these positions, I work together with a team of Examiners to perform Federal Firearm background checks in accordance with the Federal Brady Law and all applicable NOU Handbooks. This consists of reviewing and analyzing criminal records and documents received from arresting agencies, courts, and other assisting agencies. Using manual and electronic information, I analyze the information presented in deciding on what is pertinent to the cases I am currently investigating. This information is utilized to determine if a firearm sale may proceed or be denied based upon the relevance and significance, along with the applicability of both state and federal laws. As an acting Lead Examiner, I would fill in during the Supervisor’s and Lead Examiner's absence, where I communicated with leadership regarding function changes, special projects and other matters which affect the National Instant Criminal Background Check System (NICS). While performing weekly reviews of other examiner’s transactions, I was able to use problem solving to address the issues they were encountering. I offered guidance and mentoring of new team members. I was able to use a different approach to their training, helping them to understand the job requirements and comprehension of the materials used by the examiners. I was able to use problem solving to address the issues they were encountering. I maintained an average above 98% compliancy while working all required functions and performing duties as a team lead, such as workbasket changes and transaction reviews. My diligence and hard work, filling in for and assisting the immediate supervisor, resulted in an On-the-Spot Award. Furthermore, I'm a very dedicated legal support worker that brings great people skills, attention to detail, and organized approach to managing high workloads. Assists individuals of diverse backgrounds with basic legal needs and coordinates referrals for advanced cases. Great at time management and advanced with word processing software, legal database research and digital recordkeeping systems.

Kevin Birmingham

I've worked in call center since the mid 90's. On the phones I've done basic customer service, sales, technical support and collections. I've worked Help Desk. Off the phones worked as a Subject Matter Expert, Trainer, Interim Supervisor and as a Quality Assurance Analyst. Listen to calls, providing coaching and feedback. Attending call calibration sessions, and also tracking and reporting trends.

Shiloh Amend

Hardworking and passionate job seeker with strong organizational skills eager to secure quality assurance position. Ready to help team achieve company goals. Self-motivated experienced Quality Assurance Analyst with outstanding oral and written communication skills Wishing to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

THEOPHILUS DAWE

Dedicated and results-driven Quality Compliance Manager with a proven track record in ensuring regulatory adherence and implementing quality management systems. Seeking an opportunity to contribute expertise in compliance, process optimization, and quality assurance to a dynamic organization.

Kenrick Rampersad

Candidate is searching for the opportunity to break through working in either area of expertize: voice work or quality assurance

Johnson Victor Dias

Dynamic Quality Professional with extensive experience in Quality Management Systems and Regulatory Compliance, specializing in Quality Assurance and Analytical Research and Development within esteemed multinational organizations. Proven track record in implementing robust Quality Management Systems, conducting comprehensive audits, and ensuring compliance with industry standards. Expertise in vendor qualification, analytical method validation, technology transfer, CAPA, cGMP practices, and thorough investigations. Proficient in navigating complex challenges related to computer system validation, deviations, and out-of-specification/out-of-trend results to drive operational excellence.

Rebecca Tyree

I bring over 30 years of experience to the table along with a decisive and hardworking approach. I have experience in a vast variety of company positions which gives me a broader prospective in understanding everyday issues and building team success. I have outstanding relationship-building and problem-solving skills. I am driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. I am experienced in keeping up with tight deadlines and high-value customers. With my Development background, I am very experienced at working with diverse teams and delivering exceptional internal and external services. I feel it is VERY important to make EVERYBODY feel appreciated and acknowledge their hard work. It's not a competition, it's a team effort