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Hire Top Quality Assurance Engineer

Discover verified Quality Assurance Engineer professionals ready to help your business grow.

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Quality Assurance Specialist - Call CenterBusiness Development SpecialistAccount/Order Entry SpecialistCustomer Service RepresentativeSenior Quality Assurance Analyst – Call Center
ButcherBoxSecurity Lock DistributorsComputershare US
Stoughton High School
Stoughton, MA

Highly analytical and results-driven Quality Assurance Specialist with over 15 years of comprehensive experience in call center operations, customer service, project management, and team leadership. Proven expertise in developing and implementing quality assurance programs, enhancing customer experience, and driving significant process improvements. Adept at leveraging data for actionable insights, fostering agent development through tailored training, and administering complex quality systems. Exceptional problem-solver, consistently calm and productive in high-pressure environments.

TOP SKILLS

Quality assurance & performance: quality control, performance metrics, quality audits, root cause analysis, process improvement, data analysis, reporting, customer experience (cx) optimization, sla management, compliance.Training & development: training program design, curriculum development, new hire onboarding, agent learning paths, knowledge management, content creation, facilitation, coaching & mentoring.Call center operations: call monitoring, workflow optimization, production issue resolution, customer support, inbound call handling, order entry, account management, customer relationship management (crm).Project management & leadership: project coordination, team leadership, cross-functional collaboration, stakeholder communication, problem solving, strategic planning.Technical proficiency: maestroqa (including ai tools), lessonly, zendesk, microsoft office suite (outlook, excel, word, powerpoint, teams), miro, jira, edi systems, crm software, new system implementation & administration.
Child Support Specialist II-Quality Assurance TeamChild Support Specialist IEligibility WorkerInstructional Aide - After School Education Safety
San Bernardino Co Dept of Child Support ServicesSan Bernardin Co Dept of Child Support ServicesSan Bernardino County Transitional Assistance DepartmentAlhambra Unified School District
California State University - San BernardinoUniversity of Hawaii At Hilo
Chino Hills, CA

Professional with a deep understanding of the child support program. A detail-oriented team player with strong organizational and analytical skills with a knack for leadership. Successful in managing multiple projects simultaneously with a high degree of accuracy while fostering a collaborative working environment.

TOP SKILLS

Bilingual: spanish certified level 2 (written and oral)Adaptive learner, and drivenAbility to multitask and achieve results through effective problem-solving skillsKnown for organizational and time-management skillsExcellent analytical and logic-building skills that help detect errors and inconsistencies to take appropriate remedial actions
Quality Assurance SpecialistTrainer/Practice Improvement CoachPractice Improvement CoachReentry SpecialistWork/Education Release Program Coordinator
Virginia Dept. of Juvenile JusticeDept. of Juvenile Justice
University of Richmond
Henrico, VA

Dynamic Quality Assurance Specialist with the Virginia Dept. of Juvenile Justice, skilled in analytical thinking and relationship building. Proven track record in implementing evidence-based practices, enhancing operational efficiencies, and training staff to improve program fidelity. Detail-oriented and adept at problem-solving, driving impactful outcomes for at-risk youth populations.

TOP SKILLS

Detail-orientedQuality assuranceProblem-solving skillsAnalytical thinking
Senior Quality Assurance ManagerNorth American Director of QualityDirector of QualityManager, QualityVice President, QualityDirector of QualityQA ManagerQA Systems Leader
Banknote Corp Of AmericaSMURFIT WESTROCKPACKRITE LLCPAPERWORKS INDUSTRIES, INC.MM Group (f/k/a Essentra Packaging)Essentra (fka CLONDALKIN PHARMA & HEALTHCARE)Essentra (fka PHARMAGRAPHICS)PROCTER & GAMBLE
UNIVERSITY OF NOTRE DAME, MENDOZA COLLEGE OF BUSINESSNORTHERN ARIZONA UNIVERSITYPATRICK HENRY COMMUNITY COLLEGE
Browns Summit, Usa

Quality assurance professional with extensive experience in ensuring product integrity and compliance. Known for driving process improvements and fostering collaborative team environments to achieve results. Skilled in risk assessment, regulatory adherence, and adaptable to evolving project demands.

TOP SKILLS

Sap qm module, microsoft office suite, various mrp systems, eqms systems and statistical softwareHudson leadership trainingGrowthplay sales & customer service trainingChange leadership certification
Quality Assurance SpecialistShip Systems InspectorNuclear Marine Machinist/ Submarine RefuelingPhysical Science TechnicianSenior Quality Assurance Analyst
Mid-Atlantic Regional Maintenance CenterNorfolk Naval ShipyardElectric Boat
Old Dominion University
Virginia Beach, VA

Diligent Quality Assurance professional with solid background in ensuring product quality and adherence to industry standards. Proven track record of identifying and rectifying defects, contributing to enhanced operational efficiency. Demonstrated skills in meticulous testing methodologies and effective problem-solving. Extensive experience in identifying and resolving quality issues to maintain top-tier product standards. Reliable team player with focus on collaboration and adapting to evolving project needs. Proficient in quality control processes and detail-oriented analysis.

TOP SKILLS

Detail-orientedTime managementAnalytical thinkingProblem-solving skills
Quality Assurance SupervisorMold Operator/ QualityQA Tech
KIK Consumer ProductsVernayApollo Industries
Lassiter High School
Stockbridge, GA

Experienced with quality control processes, team supervision, and maintaining compliance with industry standards. Utilizes leadership skills to drive continuous improvement and ensure product excellence. Knowledge of quality management systems and effective problem-solving techniques.

TOP SKILLS

Defect documentationAudit reportsQuality inspectionTraining and mentoring
C3406 Quality Assurance30005 Structure Mechanic
Boeing
Kentwood High School
Spanaway, WA

Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.

TOP SKILLS

Knowledge of quality systemsQuality assurance guidanceSampling techniquesCause and effect analysis
Quality Assurance SpecialistSoftware Systems Engineer/TesterSoftware Tester/Quality Assurance SpecialistSenior Signals Analyst / Project Manager
Berkshire Associates IncSAIC Inc
ISTQBUniversity of Management And Technology
Pasadena, MD

Thorough Quality Assurance Specialist with 13 years of experience performing manual software quality assurance in an agile environment and acting as liaison between customers and development teams. Five additional years of performing User Acceptance, Regression, and Operational Testing at customer site. 30+ year background within team dynamics fostering teamwork and expertise toward mission accomplishment. Fulfilled roles of trainer, frontline supervisor, technical team lead, project manager, and branch manager.

TOP SKILLS

Operating systems: unix, linux, and windowsTools: microsoft team foundation server, testrail, rational clearcase, clearquest, cruisecontrol, vmwareLanguages: familiar with cypress, xml, sql, java, c/c++, perl, javascript, htmlEnvironments: java, c#/.net
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