QUALITY ASSURANCE COACHCALL CENTER REPRESENTATIVE IICALL CENTER REPRESENTATIVEDATA ENTRY SPECIALISTRECEPTIONISTJR. PRIVATE EVENT COORDINATORBANQUET SERVER
Acuity Eye GroupCounseling ServicesCity Club LA
La Causa Youth Build Charter
Rosemead, US
With over 12 years of experience, driven by a passion for customer service, ready to dive into the industry with a positive and adaptable mindset. Strong foundation in communication and fostering teamwork and successfully resolving issues. I look forward to bringing my diverse skillset and ability to effectively communicate with a diverse group of clients.
TOP SKILLS
Strong multitasking abilitiesStrategic issue resolutionEffective team collaborationProficient in two languagesFast learner
Quality EngineerQuality Inspector Team LeaderQuality Control Lab Technician
Exotic Metals Forming DivisionMetagenics
Trevecca Nazarene University
Louisville, KY
Industrious Quality Engineer offering 8 years of positive experience in aerospace manufacturing. Well-versed in devising quality improvement strategies and evaluating current processes. Assertive professional possessing outstanding people management, interpersonal and organizational skills. Focused and driven with aptitude for process improvement. Dedicated to going above and beyond to mitigate risk and improve quality.
TOP SKILLS
Supplier quality managementProduct developmentMaterials reviewQuality improvement plansRoot cause analysis
Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues. Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical skills to document and troubleshoot errors. Knowledge of test case management and defect tracking tools to support test processes.
Sr. New Product Development Quality EngineerQuality EngineerQuality Engineering Specialist
SMP AutomotiveBROSE GROUPARD LOGISTICS
University of Alabama Culverhouse College of CommerceShelton State Community College
Tuscaloosa, AL
Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.
6 years of experience as QA Automation Engineer on projects related to the cloud, fintech, e-commerce, ETL areas.
Mentor, Lecturer, Interviewer on training courses (QA Manual & QA Automation directions).
Strong exposure to all phases of SDLC, STLC and Defect Management Lifecycle.
Solid knowledge of all phases in Waterfall and Agile Methodologies, also robust experience with Verification/Validation.
Expert in creating Test Cases, other deliverables and executing the Test Cases both Manually and by Automation.
Performed Smoke testing, Functional testing, Regression testing, Integration testing, System testing, Sanity testing, Performance testing, Stress testing, API testing, User Acceptance Testing (UAT), Ad-hoc Testing, Black Box testing, Cross Browser Testing for improving product quality.
Complete knowledge of Object-Oriented Programming (OOP) concept by using inheritance, abstraction, encapsulation, and polymorphism.
Proficient in Automation tools and frameworks like Selenium WebDriver, Selenide, TestNG, Pytest, XCUItest, JSON, Maven, Report Portal, Log4j, Allure, Rest Assured, Robot Framework, GitLab, Git, Katalon, Azure DevOps, Jenkins with Java, Python, Swift for testing Client-Server, Web-based and Mobile applications.
Experience of Creating new and Maintaining an existing Automation Framework Models.
Experienced in implementing Behavior Driven Development (BDD) using Robot Framework, developed Scenarios, Scenario outlines, Features and Step definitions, and generating the cucumber/HTML reports.
Experienced in implementing the Page Object Model (POM) design pattern using PageFactory, Singleton, Chain of Responsibility etc.
Expertise in using Jenkins to pull the code from the central repository, Scheduling the Smoke testing for continuous integration and so on.
Solid experience in defect - reporting and defect - tracking using Jira, Zephyr, Azure DevOps.
Knowledge in API Web-Services testing.
Executed Automation scripts on different browsers/environments.
Expertise in writing SQL queries and performing Database testing.
Experienced working with OS, such as Mac, Windows, Unix/Linux.
Excellent interpersonal and communication skills and ready to take an independent or team challenge.
Quality Assurance Unit SupervisorReal Estate BrokerSmall Business ConsultantRelationship ManagerLead Teller Operations SpecialistTeller Service Representative
Federal ExpressOpulence EnterprisesBank Of AmericaWells Fargo
Morgan State University
Charlotte, NC
Motivated business professional with exceptional background spent in financial industry. Demonstrated success in helping Small Business Owners grow their business. Detail-oriented team player with strong organizational skills. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
TOP SKILLS
Team leadershipStaff managementEmployee developmentEmployee trainingStrategic planning
Quality Assurance CoordinatorMicro Market Sales RepresentativeQuality Assurance and Inventory Supervisor
Global Lending ServicesCromer Food ServiceIndustrial Warehouse Services
Greenville Technical CollegeBelton-Honea Path High School
Anderson, SC
Motivated and detail-oriented IT professional with a solid foundation in quality assurance, data analysis, and process improvement. Currently pursuing an Associate of Science in Computer Technology and Cybersecurity, with aspirations to obtain a Bachelor’s degree in Cybersecurity. Expertise in leveraging strong problem-solving, analytical, and technical skills to enhance secure and efficient system operations within dynamic IT environments. Passionate about aligning security architecture with industry standards and business objectives, complemented by extensive experience in developing and testing security frameworks for cloud-based software and implementing robust network defense strategies.
TOP SKILLS
Red hat certificationFundamental skills in windows and linux managementNetwork configuration and troubleshootingThreat identification expertiseProficient in microsoft office suite and ticketing systems
Cirtec MedicalITW MedicalAmsted SealsThree R PlasticsCertified Power Train
University of Wisconsin-StoutGateway Community And Technical College
Twin Lakes, US
Experienced quality management professional skilled in driving process improvements and ensuring compliance with industry standards. Proficient in root cause analysis, auditing, and quality control methodologies with a focus on team collaboration and achieving results. Recognized for reliability, problem-solving abilities, and effective communication skills.
