Results-oriented Territory Manager with over 20 years in oncology capital equipment and business development. Spearheaded initiatives resulting in significant revenue growth through consultative selling to healthcare professionals. Skilled in territory planning, CRM-driven pipeline management, and collaborating with Clinical Specialists and Marketing to enhance market share in interventional and radiation oncology.
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Power Generation, HVAC, and Fleet maintenance with more than 28 years’ experience. Extensive background in defense-related austere environments including Kuwait, Iraq, Qatar and UAE.
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Highly motivated and experienced Dell EMC Field Service Engineer with 24 years of experience in providing technical support to clients. Strong knowledge of Dell EMC storage and server systems, as well as a proven track record of successful problem resolution. Committed to providing top-notch customer service and ensuring client satisfaction.
TOP SKILLS
PERSONAL STRENGTHS: Good knowledge of Computer Networking principles and Laboratory Interfacing Systems. Highly motivated, strong, confident and articulate. Client facing with sound communication and people skills. Highly motivated and dynamic with good leadership and problem-solving skills. Skilled at training and mentoring field service personnel to troubleshoot and correct difficult problems, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards for the medical industry. Seasoned Field Service Engineer with 19 years of experience in design, installation and maintenance of multiple systems. Offering expertise in Computer Repair, Computer networking, Medical Device Repair and unmatched troubleshooting skills. Performed installation of IBM, HP, Dell, etc. Equipment with the ability to grasp new products/concepts. Solid knowledge of electro/mechanical device repair with attention to detail. Good documentation practice and basic knowledge/understanding of GMP. Professional with strong technical acumen – analytical with the ability to understand complex system operation and troubleshooting. Establish good relationships with customers by using good communication and professional service to support new instruments and service business. Ability to apply knowledge and experience to resolve problems quickly.
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Experienced professional skilled in office management, inventory coordination, and employee onboarding, with expertise in payroll assistance and union representation, seeking to leverage adaptability and attention to detail in a dynamic work environment.
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Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Capable of understanding technical information and devising forward-thinking effective solutions that help customers achieve operational and safety targets. Eager to leverage 2 years' hands-on training from Bronx Community College.
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Equipment Technician with extensive experience in maintaining complex, computer-controlled, electromechanical equipment in the semiconductor, solar energy, and medical industries. Skilled in preventative maintenance, troubleshooting, and equipment calibration. Proficient in cleanroom protocols, material handling, and utilizing computerized tracking systems. Adept at ISO compliance, peer training, and inventory control. Key expertise includes: Preventative Maintenance & Troubleshooting Vacuum Systems & Analog/Digital Board Work Calibration (NIST Standards) Forklift Operations & DOT Licensing ISO 9000/9001 Compliance MS Office & Salesforce Applications Warehouse & Inventory Control Certified Laser Safety Officer (CLSO)
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Active Field Service Engineer with 6 years of experience performing repair, installation. Adept at managing all administrative duties that customer needs done. Talented at educating customers about product usage and maintenance. Committed to staying updated on industry standards and technical service knowledge. Adept at training and motivating field service team members to achieve performance targets and diagnose and correct issues in a skilled and independent manner. Knowledgeable about safety standards and PPE, skilled at updating documentation.
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